Live Answering Service & Call Center Services
In order to be competitive in today’s market and satisfy customer requirements, businesses must provide a 24-hour point of contact. This can be difficult to do well, but with the help of a 24-hour answering service, the task becomes much easier. When a live telephone answering service appropriately and professionally assists clients per the business’ requirements, it becomes an extremely cost-effective solution to customer service. A call center services provider – one with a clear understanding of the company and the industry – can help maintain a business presence while lowering the overhead and payroll costs of providing constant staff. As a high quality inbound call center outsourcing partner, we are proud to be a US-based company that is employee-owned.
Please have a look at some of the answering service and call center solutions we offer and click/tap to learn more.
- 24 Hour Answering Service
- After Hours Answering Service
- Bilingual Answering Service
- Call Overflow Answering Service
- Direct Response Call Center Services
- Order Taking Call Center Services
- Technical Support and Help Desk Call Center Services
- Whistle Blower Hotline Service
2. Medical Answering Service
–Doctors and Physicians
Our dynamic and proprietary answering and call center services can be customized to meet a variety of different business needs. From a basic live answering service for a small business, to a complex call center solution that utilizes our in-house team of software developers and programmers, we can tackle any challenge by designing a custom solution for you. View the online video demonstrations for examples of our inbound call support handling.
Want to see for yourself how a MAP virtual receptionist can enhance your customer service before you sign up? No problem! Take advantage of MAP’s 7 day free trial offer and find out how our answering service solutions are different from the competition and can help take your business to the next level. We offer affordable, low cost and flat rate pricing options to meet any budget size. MAP is an accredited member of the BBB with an A+ rating. Call Today for more information.
Explore Answering Service and Call Center Solutions in Your State
- New Hampshire
- New Jersey
- New Mexico
- New York
- North Carolina
- North Dakota
- Rhode Island
- South Carolina
- South Dakota
- West Virginia