Each call has the potential to result in a job when you’re in the pest control business. Never miss another important call when you partner with a pest control answering service.
You probably have all the solutions to your client’s pest control problems, but who is going to help you with your pestering phone calls? When you’re on the job, it can be frustrating to be constantly interrupted with a barrage of phone calls from possible customers and future clients. Hiring a full-time secretary can be pricey and only offers limited availability. What if there was a way to efficiently handle every phone call with the same quality and consideration of a full-time employee?
You never know when a major prospect is going to pick up the phone and start dialing regional pest control companies. If you’re unavailable to answer the phone, they aren’t going to wait for a call back. In all likelihood, they’ll move down the list and dial one of your competitors. It makes you think…has this happened to your business before? With pest control answering service from MAP communications, you’ll never miss a call.
Answering the call is just the start. A trained, knowledgeable call agent on the line can really take your business to the next level. MAP agents are trained to know the ins and outs of pest control. They know the answers to important questions about the safety of pesticides, pricing, commercial/residential service and more.
We can even explain to callers the difference between country/state operated pest control and a paid service, so that they fully understand your business and services. No matter what the issue is, from fleas and ticks, to rodents and bed bugs, and even fumigation; MAP call agents are well-versed in pest control. We can put your callers at ease as we explain how your pest control company can simply solve these stressful pest issues.
The transition to a MAP answering service is seamless. Our call agents are ready to handle even the most complex issues. By partnering with a pest control answering service, you can have urgent calls forwarded directly to your on-call tech, or we’ll gather the client’s information and walk them through a customized experience. We work closely with your team to develop a unique call process for your customers, to ensure your business and brand is represented properly. It’s as if you had your own receptionist, dedicated to representing your business with excellence.
MAP is based in the U.S. and is available 24 hours a day / 7 days a week to help answer any phone calls. You can grow your pest control business while we manage your calls and customer service without sacrificing the time you spend on the job. No matter the size of your business, MAP has the right solution for you. Give us a call today.
Here are a few articles if you’d like to read more about our answering services and your pest control business: