8 Marketing Strategies You Need to Try in 2018

The most successful businesses have one thing in common: they find an edge over their competitors. Creating the best possible product is one way to do this, but without unique strategies to share your innovation, how will anyone find your company?  Marketing is constantly evolving, which is why it’s important to stay current on the… Read more »

The Do’s and Don’ts of Business Phone Etiquette

In a world more reliant upon virtual communication than ever before, outside of a business setting a phone call can sometimes feel old-fashioned (often limited to something you try to do every week or so with a family member). However, when it comes to business introductions, sales pitches, or the handling of sensitive information, nothing… Read more »

Signs Your Business Could Benefit From After Hours Phone Support

Using an after hours answering service can help remedy many of the challenges businesses face all while improving customer service and increasing sales. For many businesses, sales is an endless game of cat and mouse. If you aren’t careful, you can wind up getting lost in the chase and allow yourself to get distracted by… Read more »

A Great Way to Improve Your Business Image

How to Make an Awesome First Impression for About a Buck. As cliche as it may sound, you only get one chance to make a first impression, and if you blow that initial opportunity, then you just might not get second chance. Companies invest tens of thousands (and in some cases, millions) of dollars creating… Read more »

Developing a Consistent Customer Service Voice

Important branding lessons that your small business can learn from big businesses. When you think of large, successful companies like Apple and Amazon, you know exactly what defines each of those businesses.  Apple is typically associated with innovative, functional and minimalist design under a premium pricing model, while Amazon is associated with speed, efficiency, and… Read more »

5 Ways the Medical Field Benefits from a Live Answering Service

A medical answering service can help your practice provide better patient care and remain HIPAA-compliant. The past several years have been volatile for the medical field. From frequently-changing government regulations to a growing number of retiring baby boomers, it’s more important than ever to consider a medical answering service for your medical office. 24/7 Availability… Read more »

Close More Sales with an Answering Service

From appointment setting to converting cold leads into warm leads, our SMB answering service can help close more sales. Sales are the bedrock of every business. Without sales, even the best business is at risk of losing revenue and profitability. The challenge that many small businesses face is that they become so focused on operations… Read more »

New Year’s Resolutions for your Business

Improve your business this New Year with the following resolutions. Believe it or not, 2018 is here! If you’re a small business owner, it is worth thinking about some resolutions for your business. After all, you probably spend a significant amount of time building and maintaining your business.  So if there are any changes you’ve… Read more »

5 Signs It’s Time to Hire a Small Business Answering Service

GIVE YOUR COMPANY THE HELP IT NEEDS TO GROW WITH A SMALL BUSINESS ANSWERING SERVICE. Running a small business can be an exhilarating challenge, but it’s important to know when to reach out for help and support. If you’re experiencing any of the following problems, it may be time to hire a small business answering… Read more »

Upgrade your Event Planning Service with a Virtual Receptionist

STAY AHEAD OF THE COMPETITION AND KEEP ALL YOUR EVENTS RUNNING SMOOTHLY WITH THE HELP OF A LIVE VIRTUAL RECEPTIONIST DURING THE HOLIDAY PARTY SEASON. With holiday parties in full-bloom, your event planning business should be thriving! If you’re ready to upgrade your business, one approach may be hiring a live virtual receptionist. They can answer the… Read more »