Construction Answering Service

Partnering with a construction answering service allows you to keep your focus on the job at hand without missing any important phone calls.

There are few things that are more frustrating than hauling a piece of drywall up a flight of stairs and hearing your phone ringing in your pocket. For construction business owners, this irritation can be a daily reality. It’s your business, and you want each client to have that personal touch, that’s why you do your best to handle calls personally while also being available on-site. But there comes a point when your construction business becomes too big for you to handle every call, every time.

Image of two men working on a building site who use a construction answering service

So, what are your options? You could hire a dedicated receptionist, delegate the responsibility to another employee, or you could have a 24/7 professional answering team dedicated to the success of your construction business. With MAP communications, you’re getting more than just a construction answering service, you’re getting a team that understands construction inside and out. When your clients have questions, MAP is there to answer, courteously and correctly.

We know that construction companies like yours spend a large portion of time giving estimates. Wouldn’t it be great to focus on quoting your prospective clients without interrupting the conversation for an incoming call? This service gives you the freedom to truly feel present at in-person meetings. You can give your full attention to the quoting process because you know that a team of call agents are available to take care of other customers that may be calling in.

Construction answering service from MAP will make you feel like you have your very own call team. We’re dedicated to getting to know your business, your most important clients, and handling calls the way you would yourself. We ask the important questions like:

  • “Are you a new or returning customer?”
  • “Is this for a residential or commercial job?”
  • “What type of budget do you have?”

From remodels to major additions, we have a team that is dedicated to successfully handling new sales leads. Commercial or residential, the team at MAP can put new and current clients at ease. Would you like to know what type of advertising is really working to grow your business? Is it referrals, digital advertising, or traditional marketing? Our call agents are trained to give you feedback on all important data from callers. That way you can make sure you’re making the most informed decisions when it comes to investing in your business and your clients.

MAP is based in the U.S. and is available 24 hours a day / 7 days a week to help answer any phone calls. We want to show construction companies that they can still grow their business and maintain high-quality relationships with their current clients with the help of MAP Communications. Whether you’re an independent contractor, small construction business, or a large corporation, MAP has the team to take your business to the next level. Give us a call today.

Here are a few articles if you’d like to read more about our answering services and your construction business:

How an Answering Service 7-Day Free Trial Can Change Your Business

Run a 24-Hour Business Between Nine and Five with an After Hours Answering Service

3 Business Tactics for Small Business Success