As an electrician, your day-to-day work can keep you busy. From major commercial contracts, on-site client conversations, and more, there is little time left for phone calls. Imagine if all of your incoming phone calls could be professionally handled with the flip of a switch? Wouldn’t it be better if all of your calls could be screened by a professional answering service for electricians? With MAP Communications electrician answering service, you’ll never miss a call. While you’re in the middle of installing a ceiling fan, a generator, or an air conditioning unit, a trained team of answering agents will be handling all of your incoming calls.
Your callers will never know they are talking with an electrician answering service, that’s because our agents are trained to know the answers to your customer’s biggest questions. Not only does our team have the answers, they are also asking the right questions. Is this an emergency electrical situation? Is a power outage affecting refrigeration in a restaurant or supermarket? Is the electrical issue a fire hazard? With trained MAP Communications answering service for electricians, you’ll be able to prioritize your most important calls.
Getting the wires crossed on a phone call with a major client could cost your business a large contract.
Our team understands how important phone calls are to business development. These aren’t just calls, they are prospective clients. That is why the team at MAP is trained to capture information from leads to ensure that you never miss out on expanding your electrical business. Do you have a contractual obligation to respond within a given timeframe to a client? With MAP, your customers won’t be kept waiting and nobody will slip through the cracks. It’s as if you have a dedicated receptionist. Someone who knows your business, your customers, and the details of electrical work.
Here’s what you can expect from MAP Communications electrician answering service:
- Fast pick up times – we won’t keep your customers waiting
- 24/7 coverage – whether your business is open or not, we’ll handle your calls
- Messages delivered promptly with all required information for your electricians
- Full access to call management and tracking tools that enable you to regularly monitor and evaluate our performance.
- A team of dedicated agents who are trained to meet the specific needs of electricians
- Our services are available like an electrical cord; just plug us in to get the job done whenever you need!
MAP is based in the U.S. and is available 24 hours a day / 7 days a week to help answer any phone calls. We want to show electricians that they can grow their business without disrupting their relationships with their current clients by professionally handling every single call. No matter how large or small your company is, MAP has the right solution for you. We have the tools to help you grow by giving your business the professional feel that helps put prospective clients at ease. Give us a call today.
Here are a few articles if you’d like to read more about our answering services and your electrician business: