Dental Answering Service and Call Center Solutions for Oral Hygienists

24/7 Answering Services for Dentists and Oral Surgeons

Success in the dental field isn’t guaranteed. New offices may face an uphill battle when it comes to carving out their role in a community of competitors. Existing practices with a healthy roster of patients may be eager to grow but find themselves limited by their infrastructure. Thankfully, dental office answering services can provide solutions to many of the most common challenges in the industry.

Of course, not just any medical industry call answering service will do. Many dental call centers are impersonal, detached from the individual needs of the callers, and uninterested in satisfaction of the clients. Patients and clients have specific needs that must be met each time they call the office. They want to speak with an expert who can answer their questions and point them in the right direction. They don’t want to be limited to office hours; they want someone available to answer their calls day and night.

At MAP Communications, we provide you just that with our receptionist services for dentists.

As a 24/7 answering service for dentists, we guarantee that each of your incoming calls, regardless of quantity or time of day, are answered in a timely manner and with professional excellence. Our MAP receptionists, driven by end of the month incentives, are constantly working to improve the quality of their service. MAP offers dental offices a number of unique benefits:

A team of dedicated dental answering service receptionists who are trained to meet the specific needs of your practice
Greatly increased availability for you and your staff to focus on providing your in-house clients with superior services
Full access to call management and tracking tools that enable you to regularly monitor and evaluate our performance.

We want to be more than a call answering service for dentists. We truly want to be an extension of your office. We understand that our performance will be a reflection of your practice, so it is our utmost objective to provide each caller with a personalized, warm, and satisfactory interaction.

Benefits of a Dental Answering Service

Use our dental call center services for a wide range of administrative tasks. Highly-trained virtual receptionists can provide detailed responses to common questions about your service offerings and appointments. Our receptionist services for dentists is HIPAA compliant and sensitive to any privacy concerns your callers might have. By working from customized call scripts, receptionists deliver the precise messaging your office aims to share with patients.

Answering services for dental offices can also provide valuable appointment scheduling services. Rather than leave a voicemail requesting a callback, patients can dial your office and speak to a live person every time they call. Appointment setting is a huge component of dental office administration, and passing along this chore to MAP employees will free up your front desk staff to dedicate more time to patients in the office.

Ultimately, dental call center services bolster existing administrative efforts while adding in vital benefits like bilingual answering, 24/7 support, and HIPAA compliance. If you’ve been eager to boost your practice’s customer service efforts but don’t want to pay to bring on another in-house receptionist, MAP could be the solution.

Start Your Free Trial Now

If your dental office is spending too much time answering calls, MAP Communications is the perfect choice for your practice. With our IT prowess and our one of a kind business model, our 24/7 dental answering service offers dentists a type of experience that is unmatched in the industry.

You can try our dental answering service free for one week thanks to a trial we’re currently extending to new clients. With no commitment required, it’s a risk-free opportunity for you to see just how much value MAP can bring to your organization. Get started with your free trial by clicking here!