Salons and Spas

MAP Communications live receptionist and answering services for spas and salons enable you to focus on your clients while ensuring every call is taken care of.

image of two women getting their hair washed in a salon

Professional Salon and Spa Answering Services

Stop by any busy salon or spa and you’ll notice one thing: the phone won’t stop ringing. It’s a common challenge for busy professionals who try to juggle administrative tasks while attending to customers in person. With the help of MAP Communications spa and salon answering service, you can focus on the person in front of you while ensuring all incoming calls are handled with care. More cost-effective than hiring additional employees, our receptionist services are invaluable for any busy salon or spa.

MAP Communications virtual receptionist service for salons and spas can help you maintain a balance between the care you provide in person and the support offered over the phone. Our live receptionists will work from a customized script to help answer caller questions, schedule appointments, and take messages. We create this script with you to match the high-quality services you already offer. In most cases, callers have no idea they’re actually speaking to a receptionist service rather than someone physically at your facility!

Because MAP Communications offers 24-hour support for our clients, you’ll never need to worry about missing another call. Our call center service allows you to turn off your cell phone and relax when you’re off the clock, confident in the knowledge that our team is working hard on your behalf. A call answering service for spas and salons can bridge the gap between traditional business hours and the late-night calls you might get from shift workers or night owls. Because our receptionists are bilingual, you can rest easy knowing your customers are in good hands.

“Your telephone staff are really great! Very professional, courteous and friendly.”
Susan J.
MAP Customer

More Than Just a Phone Answering Service for Salons & Spas

image of a receptionist providing answering services for salonsAllow our call answering service for spas and salons to be your secret weapon. Not only will you gain more free time to focus on clients in person, but you’ll also get access to a whole host of online tools to help manage your business. Our online portal allows you to quickly and easily access call data, message details, and other helpful information to make powerful business decisions. Since we offer an appointment scheduling service, too, you’ll also be able to pass your calendar off to our team with confidence. There’s truly no better way to save time, money and stress than to partner with MAP! Because we offer a variety of services at a variety of price points, we’re also incredibly affordable. Turn our virtual receptionist service on or off as you desire and save money as you go.

Through the years, we’ve gained a reputation for stellar customer service. In fact, you may see an uptick in positive reviews after working with our virtual receptionists. We aim to please – since we’re employee-owned, our success is tied directly to yours. We answer each call the way you would if you had the time! There’s no other spa or salon answering service as experienced or as versatile as MAP!

If you’re ready to see the value MAP can bring to your business, consider trying out our virtual receptionist service free for one week. The trial period requires no commitment from you – just an open mind to all we can do for your customers! Get started now by calling us or click here for more information.

Here are a few articles if you’d like to read more about our answering services and your salon or spa:

5 Signs It’s Time to Hire a Small Business Answering Service

Close More Sales with an Answering Service

5 Things Your Virtual Receptionist Can Help You With