Answering Service For Attorneys – Call Center Solutions for the Legal Profession

Image of books studied by law professionals who use an attorney answering service

We recognize attorneys and law firms require special call handling and expertise, and we have the experience to ensure confidentiality requirements and processes are closely followed with all of our lawyer answering services.

For over two decades, we have been partnering with law offices to provide attorney answering services. Our understanding of the legal profession enables us to help you focus on the case at hand while still taking care of your other clients. It’s our goal to work with you to create and customize the perfect legal answering service no matter what type of law you practice.

Corporate Law
Corporate firms operate 24 hours per day in a multinational, web enabled world – from small online operations to global behemoths we can take the calls. When your head hits the pillow, your clients may still be hard at work on the next big idea or strategizing mergers and acquisitions in another time zone. Corporate counsel and firms who support businesses must be prepared to answer urgent phone calls throughout the day and night. Being available when clients need you boosts your reputation and revenues. From immigration, to employment claims to business arbitration and beyond. Those law firms that are dealing with the many facets of the corporate world and the varied commercial transactions that occur need peace of mind that their services offered and inquiries are handled any time of the day or night by a qualified attorney answering service.

Criminal Law
DUI and drug related offenses are common fixtures in many criminal defense practices. Often, desperate calls from new clients come in the middle of the night and on weekends when your office is closed. A professional attorney answering service provides criminal defense lawyers and firms with professional, around-the-clock telephone answering coverage. Even when you’re out of the office, we’re there with friendly, competent and professional answering service support 24 hours per day, 7 days per week, 365 days per year. Our live telephone receptionists will pick up the phone whenever your calls come in.

Family Law
From divorce and custody battles to adoptions and marriage, family law attorneys help clients navigate both happy and difficult life situations. Even though life never stops, delineating time for business and rest is essential to your practice and overall well being. Firms that deploy a professional, around-the-clock family law answering service will always have the edge on their competition.

Personal Injury
By the time a client calls, they’re already in pain. From bodily injuries to economic crisis, distress or grievances, each claim should be handled with professionalism and respect. That’s where a professional attorney answering service such as MAP steps in. We provide personal injury lawyers and firms with competent, compassionate live telephone answering coverage 24 hours per day, 7 days per week, 365 days per year. Whether your practice handles individuals or class action suits MAP provides you with the call answering tools you need to ensure the right response at the right time. MAP knows when it comes to criminal, personal injury or loss, each live call answered is critical to the success of your business.


View a phone recording of how a MAP receptionist assists this caller in a real life scenario for a law practice.

Give us a call today to discuss your needs and how we can help you out with the perfect lawyer answering service.

Here’s a few articles if you’d like to read more about our answering services and your law firm:

How an After-Hours Answering Service Can Help Your Law Firm

Don’t Miss a Call While You’re In Court! Phone Answering For Attorneys

Powerful Advertising Tips For Attorneys