Commercial Property Management Answering Service

Take care of your tenants and your buildings with commercial property management answering service from MAP.

Commercial property management can be a profitable business, but it is not without challenges. For management companies and their owners, finding a balance between work and life can be difficult due to the demands of the job. A commercial property manager is not simply a landlord, they help to develop and shape a city’s atmosphere. A task this large can’t be accomplished alone, that’s why MAP Communications has developed an answering service specifically for commercial property management.

Image of an office building that uses a commercial property management answering service

We provide answering services and call support for thousands of commercial properties nationwide. We have years of experience helping commercial property managers provide high-quality service to their tenants and clients. Sometimes, things go wrong with commercial buildings such as plumbing and electrical issues, or damage from severe weather. There is no telling when these issues will arise, and that’s why MAP virtual receptionists are standing by 24/7 to handle urgent matters. Urgent matters are sent directly to your on-call technician and then anything else is emailed or texted to whomever you choose.  With the help of MAP Communications, avoid substantial property damage thanks to our quick pick up times, no holds, reliable up-time, pin-point escalation procedures, and unmatched responsiveness.

No matter the situation, or the time of day, our highly-trained and experienced call agents are available for you and your commercial tenants. Managing properties can take up all of your time and energy. With so many priorities beginning for attention, wouldn’t it be great to have a trained team of experts answering your calls?

Here’s what you can expect from MAP Communications Commercial Property Management Answering Service:

  • A customized script and virtual receptionists who are trained to meet the specific needs of your commercial properties.
  • Greatly increased availability for you and your office to focus on the project at hand.
  • Full access to call management and tracking tools that enable you to regularly monitor and evaluate our performance.
  • A team dedicated to representing your commercial property management company with a professional, knowledgeable answering service.

Staying organized has never been easier since you can sort through your calls by property in our secure online portal. With MAP Communications, you will have the tools at your fingertips to ensure that your commercial properties are being managed with the utmost professionalism and attention to detail.

MAP Communications is based in the United States and is available 24 hours a day, 7 days a week to help answer your phone calls. We want to show commercial property managers that they can grow their business and provide high-quality customer service to their tenants by professionally handling every single call. Ready to take some of the weight of management off of your shoulders? Give us a call today.

Here are a few articles if you’d like to read more about our commercial property management answering service and your commercial property management business:

Why a Property Management Company Should Partner with an Answering Service

Emergency Restoration Answering Service

How an Answering Service Can Benefit Your Customers