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Whether you're a small business or Fortune 500, we're dialed in, 24/7, on every level.
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Answering phones for some of America's finest companies.
MAP Communications is 100% Employee-Owned
Live 24/7 Answering Service and Call Center Solutions
MAP is America’s choice for outsourced inbound call center services with a personal touch.
MAP's Facility and Employees
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24/7 Services
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Request InfoNo two businesses are alike.
We operate on custom technology and a flexible approach.
- Small – Medium sized business packages
- Fastest pickup times in the answering service industry
- Fully HIPAA compliant for healthcare professionals
- 24-hour and bilingual answering service options available
- Reliable, professional and courteous
- Benefit from free online tools and reporting
- Medium – Big Business – High call volume
- Best of class / High touch CRM
- Call center ROI diagnostics and reporting
- Competitive and scalable call center pricing
- Customizable programs for every industry
- 100% US-based call center agents
24/7 Access to your Account Analytics
- Monitor call answering activity in real-time
- Track call volume by day and month
- Diagnostic detailed reporting
- Review and measure response times
- Evaluate call volume by department or profit center