Phone Answering Service & Call Center Outsourcing | MAP Communications

Answering phones for some of America's finest companies.

MAP Communications is 100% Employee-Owned

Live 24/7 Answering Service and Call Center Solutions

MAP is America’s choice for outsourced inbound call center services with a personal touch.

Live Calls

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MAP's Facility and Employees

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24/7 Services

Get in touch with one of our professional answering service representatives.

No two businesses are alike.

We operate on custom technology and a flexible approach.

Answering Service

Small – Medium sized business packages
Fastest pickup times in the answering service industry
Fully HIPAA compliant for healthcare professionals
24-hour and bilingual answering service options available
Reliable, professional and courteous
Benefit from free online tools and reporting

Call Center Services

Medium – Big Business – High call volume
Best of class / High touch CRM
Call center ROI diagnostics and reporting
Competitive and scalable call center pricing
Customizable programs for every industry
100% US-based call center agents

24/7 Access to your Account Analytics

Monitor call answering activity in real-time
Track call volume by day and month
Diagnostic detailed reporting
Review and measure response times
Evaluate call volume by department or profit center

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Have questions? How can we help?

Simply fill out the form below or give us a call at 888-252-6555