Whether you're a small business or Fortune 500, we're dialed in, 24/7, on every level.

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Answering phones for some of America's finest companies.

MAP Communications is 100% Employee-Owned

Live 24/7 Answering Service and Call Center Solutions

MAP is America’s choice for outsourced inbound call center services with a personal touch.

Live Calls

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MAP's Facility and Employees

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24/7 Services

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No two businesses are alike.

We operate on custom technology and a flexible approach.

  • Small – Medium sized business packages
  • Fastest pickup times in the answering service industry
  • Fully HIPAA compliant for healthcare professionals
  • 24-hour and bilingual answering service options available
  • Reliable, professional and courteous
  • Benefit from free online tools and reporting

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  • Medium – Big Business – High call volume
  • Best of class / High touch CRM
  • Call center ROI diagnostics and reporting
  • Competitive and scalable call center pricing
  • Customizable programs for every industry
  • 100% US-based call center agents

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24/7 Access to your Account Analytics

  • Monitor call answering activity in real-time
  • Track call volume by day and month
  • Diagnostic detailed reporting
  • Review and measure response times
  • Evaluate call volume by department or profit center
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