Phone Answering Service for Restaurants

Live answering services for restaurants can help busy owners and managers of dining establishments with the administrative side of running their business.

Image of a chef and his staff that use a restaurant answering service

A bustling kitchen and dining room full of hungry customers is the goal of every restaurateur. Unfortunately, though, it can be difficult to run a tight ship and maintain open lines of communications with prospective diners. The demanding nature of the restaurant industry often means employees are stretched thin, wearing multiple hats and putting out fires wherever they turn. Too often, this means phone calls are unanswered and communications with customers are limited. A phone answering service for restaurants could very well be the solution you require to keep customers informed and diners happy.

MAP Communications can help busy restaurant owners and managers with the administrative side of running their business. We recognize just how tough it can be to keep up with the day-to-day operations of a successful restaurant, which is why we’ve developed restaurant call center solutions with the food and beverage industry in mind. Allow us to handle the phones while you manage, market and create the kind of meals and dining experiences that will make for happy patrons.

The Value of Quality Customer Service and MAP Call Center Services for Restaurants

In an industry more dependent upon customer reviews than any other, it pays to prioritize customer service. Even one or two poor reviews can do major damage an otherwise successful restaurant. With that in mind, it’s no wonder that so many restaurants are turning to a restaurant answering service to ensure their phones are always answered in a timely fashion. It’s not just good for the customer, it’s good for business; many diners calling to make a reservation will opt for one of your competitors if they are sent to voicemail or left listening to ring after ring after ring. With MAP answering services for restaurants, you’ll rest easy knowing that calls are quickly attended to every time the phone rings.

Image of a receptionist providing answering services for restaurantsWe know the value of quality customer service, which is why we work hand-in-hand with each of our restaurant clients to developed customized call scripts. These scripts can set the precise tone you’d like to share with everyone who calls your restaurant. Our team of experienced virtual receptionists is incredibly adaptable, ready to meet your requirements and conform to your expectations at the ring of the telephone. Because MAP is employee-owned, your success is directly linked to each and every one of our team members. We treat your callers the way you would – with kindness, resourcefulness, and cheer.

Why MAP Communications Restaurant Answering Service?

Answering services for restaurants can offer major advantages to dining establishments large and small. Whether you’re a neighborhood favorite, an established chain, or the new kid on the block, MAP restaurant call center services can help you earn a reputation for superior customer service. With nearly three decades of experience under our belt, we’re confident that we can meet any challenge you send our way. Eager to try out our restaurant answering services but aren’t sure you want to commit? A free, week-long trial of our live answering services can help you decide. Get started today by giving us a call or filling out this form and one of our team members will be ready to assist in short order.

Here are a few articles if you’d like to read more about our answering services and your restaurant business:

Focus on In-Person Guests: Why an Answering Service Helps in the Hospitality Industry

Travel And Tourism Answering Services

Automated vs Live Answering: Which is Best for Your Business?