Mental Health Answering Service

Customized, Confidential Answering Services for Mental Health Professionals

Image of a psychiatrist who uses a mental health answering servicePatients entrust their healthcare providers with the most intimate details about their health. Therapists, counselors and other mental health professionals go a step further, learning about a person’s private thoughts and anxieties. It’s no surprise, then, that patients expect a lot from the doctors and therapists in which they’ve placed their trust. When calling to schedule an appointment or follow up about a recommended form of treatment, patients expect to be treated with the same sensitivity and care they are treated to in person. A mental health answering service can help ensure your patients get the VIP treatment every time they give your office a ring.

Experience goes a long way when handling patients with care. The team at MAP Communications is experienced and highly trained to deal with all kinds of callers. While your in-office team handles patients arriving for their appointments, allow an answering service for mental health professionals to do the heavy administrative lifting. The best part? You won’t need to feel guilty about letting calls roll to voicemail. Make sure your calls are always answered promptly by a live, helpful, compassionate person with help from a psychiatric answering service.

Make sure your patients get the best care and attention with MAP answering services for therapists, psychiatrists, and psychologists

As much as you’d like to answer every call that comes your way, you’re likely already spread thinly enough. Whether you’re in session with a client and need a kind voice to address the needs of callers or if you simply require a night off and away from the phone, MAP is here to help. Our answering service for psychiatrists and psychologists can ensure detailed messages are taken and that calls are routed to the correct person if necessary.

Image of a MAP call center agent providing answering services for mental health professionalsWe take pride in our ability to deliver the precise kind of customer service our clients envision. Collaborate with us to create a script that conveys the exact type of messaging you’d like to share. Continuity across phone and in-person experiences with your office can help build trust with patients, so you’ll love the way our therapist answering service mimics the kind of atmosphere you offer in the office. We like to think of ourselves as an extension of your team, and we take the responsibility seriously. HIPAA-compliant, we blend compassion, sensitivity and kindness to deliver the ultimate in customer service while remaining dedicated to safely and securely handling patient information.

MAP Communications answering services for psychologists and psychiatrists is the best choice for mental health professionals. With experienced, highly trained virtual receptionists covering the phones, you can rest assured that your patients are in safe hands. We know how much your practice means to you and your community, which is why we’re offering a free, week-long trial of our mental health answering services. Allow us to show you how much simpler your day can become with MAP at the helm. To take advantage of this no-obligation free trial, simply contact us today and we’ll get started customizing the ideal live answering service for your mental health practice.

Here are a few articles if you’d like to read more about our mental health answering services and your practice:

The Importance of a HIPAA-Compliant Answering Service

Medical Answering Services Explained

5 Ways the Medical Field Benefits from a Live Answering Service