Pricing

Live Answering Service Pricing and Plans

Straight-forward pricing, full-feature plans, and exceptional customer experiences.

Our affordable answering services are designed to be a budget-friendly way to make sure you never miss another call. We understand that you must spend your money in an economical manner, which is why we offer live answering services and call center solutions that act as an extension of your business, but at a fraction of the cost that it would take to hire an in-house employee. Every call is an opportunity to provide great customer service or bring in that next big client, and you don’t get a second shot at a first impression. So whether we are creating a customer experience that will keep your callers coming back or capturing new sales leads to help you grow your organization, our friendly and experienced virtual receptionists are always prepared to provide professional service.

We invite all prospective new clients to try our live answering services FREE for 7 days. No strings attached. Learn more or start your free trial today.

Answering Service Pricing Comparison of Our Low-Cost Plans

Standard
Includes 0 Minutes

$39per month

$1.15 per minute

  • Includes live 24/7 personalized receptionist service
  • Includes all text and email delivery
  • Includes nationwide 800 number
  • Includes secure real time online portal access
  • Plus much more
Free Trial or Learn More

Business
Includes 125 Minutes

$149per month

$1.09 per additional minute

  • Includes live 24/7 personalized receptionist service
  • Includes all text and email delivery
  • Includes nationwide 800 number
  • Includes secure real time online portal access
  • Plus much more
Free Trial or Learn More

Executive
Includes 225 Minutes

$249per month

$1.07 per additional minute

  • Includes live 24/7 personalized receptionist service
  • Includes all text and email delivery
  • Includes nationwide 800 number
  • Includes secure real time online portal access
  • Plus much more
Free Trial or Learn More

Have higher call volumes or require more minutes? This is when we like to customize a cost-effective answering service plan or call center solution to fit your budget and exceed your expectations.  Contact us to tell us more about your requirements and get a custom quote.

Features and benefits included with all of our answering service plans

  • 24x7x365 Coverage – Our services are available each hour of every day throughout the entire year including all major holidays.
  • No Long Term Contracts – We operate on simple month to month agreements and a complete monthly billing cycle (not 28-day billing periods).
  • Full Customization – Thanks to our proprietary technology, we can specially tailor your account and script to fit your unique business requirements.
  • Nationwide Toll Free Number or Local Number – Choose the type of number you want and we can answer it directly or you can forward your lines anytime.
  • All Message Delivery at No Cost – Take your pick from any combination of email, text, digital and alpha paging to receive your messages promptly.
  • Fully HIPAA Compliant – Designed to protect sensitive information, we provide optional secure messaging solutions.
  • Secure Client Portal Access - Provides real time review of messages, account management details, and much more.
  • Employee Owned – We are a 100% employee owned company so you and your callers are always speaking with an owner. Your success is our success!

FAQs: Common Questions about our Answering Service Pricing, Plans, and Account Setup

Are there any strings attached with the free trial?

No. There are no strings attached. We don’t require any credit card info, signatures, or deposits. Our trial opportunity is simply designed to give you a full week to assess our services absolutely free with zero obligations, risks or worries. If you aren’t completely satisfied with our performance after a week, then just walk away, but we think you’ll like the work we do.

Do I have to sign a contract?

We don’t make any of our customers sign a long term contract. We just use simple month-to-month answering service agreements. This keeps things flexible for you and encourages us to earn your business every month.

What are the advantages of time-based billing?

MAP answering service prices are charged with a “time used” approach. In other words, you simply pay for what you use.

What if I’m not sure how many calls my organization receives each month?

No worries. Our account reps are very experienced and great at helping our new clients figure out their expected call volume so they can get on the right plan. Additionally, that’s another great thing about our free trial. We can use that whole week to gauge call traffic so we can make an educated estimate of what your monthly call volume will be.

Can I change answering service plans?

Yes. We won’t lock you into any one plan, because we understand that your business is unique and that your call volume and requirements may change. We can tailor your plan and make sure you are using the one that is most cost effective for your business.

Do you offer custom scripting?

Absolutely. This is one of the many features that separates MAP from the competition. Hands down, MAP has the most up to date software and technical capabilities that, in addition to other things, allows us to produce highly customized scripts for our clients.

Do I have to purchase any hardware or equipment?

No. We’ve already made investments in technology and equipment to serve you and your callers. And your phone company has built in features that allow you to quickly and easily forward all of your calls to us.

How long does it take to have an account activated and start service?

Depending upon the complexity of the account, usually within 24 hours.