Simple Pricing. Exceptional Customer Experience.
Every Plan Includes:
- Nationwide Toll Free Number or Local Number – Choose the type of number you want and we can answer it directly or you can forward your lines anytime.
- No Long Term Contracts – We operate on simple month to month agreements and a complete monthly billing cycle (not 28-day billing periods).
- 24x7x365 Coverage – Our services are available each hour of every day throughout the entire year including all major holidays.
- Fully HIPAA Compliant – Designed to protect sensitive information, we provide optional secure messaging solutions.
- All Message Delivery at No Cost – Take your pick from any combination of email, text, digital and alpha paging to receive your messages promptly.
- Full Customization – Thanks to our proprietary technology, we can specially tailor your account and script to fit your unique business requirements.
- Secure Client Portal Access - Provides real time review of messages, account management details, and much more.
FAQs: Common Questions about our Answering Service Pricing, Plans, and Account Setup
What if I’m not sure how many calls my organization receives each month?
No worries. Our account reps are very experienced and great at helping our new clients figure out their expected call volume so they can get on the right plan. Additionally, that’s another great thing about our free trial. We can use that whole week to gauge call traffic so we can make an educated estimate of what your monthly call volume will be.
Do you offer custom scripting?
Absolutely. This is one of the many features that separates MAP from the competition. Hands down, MAP has the most up to date software and technical capabilities that, in addition to other things, allows us to produce highly customized scripts for our clients.
How do your prices compare with other answering services?
Check out our latest industry research to compare answering service prices.
What are the advantages of time-based billing?
MAP answering service prices are charged with a “time used” approach. In other words, you simply pay for what you use.
Do I have to sign a contract?
We don’t make any of our customers sign a long term contract. We just use simple month-to-month answering service agreements. This keeps things flexible for you and encourages us to earn your business every month.
Can I change answering service plans?
Yes. We won’t lock you into any one plan, because we understand that your business is unique and that your call volume and requirements may change. We can tailor your plan and make sure you are using the one that is most cost effective for your business.
Do I have to purchase any hardware or equipment?
No. We’ve already made investments in technology and equipment to serve you and your callers. And your phone company has built in features that allow you to quickly and easily forward all of your calls to us.
How long does it take to have an account activated and start service?
Depending upon the complexity of the account, usually within 24 hours.
Are there any strings attached with the free trial?
No. There are no strings attached. We don’t require any credit card info, signatures, or deposits. Our trial opportunity is simply designed to give you a full week to assess our services absolutely free with zero obligations, risks or worries. If you aren’t completely satisfied with our performance after a week, then just walk away, but we think you’ll like the work we do.