Female customer service representative wearing headset in modern call center office.

Category: Business Tips

What Ron Swanson Can Teach You about Business Customer Service

What Ron Swanson Can Teach You about Business Customer Service

Author: maintenance@gotechark.com

There are few television characters more iconic or as universally beloved as Parks and Recreation’s Ron Swanson. Played to perfection by comedian Nick Offerman, the...

How to Improve Customer Experiences with Call Answering Services

How to Improve Customer Experiences with Call Answering Services

Author: Freddy Rambay

Delivering excellent customer service is incredibly important. It’s true across industries: the better the customer experience, the more repeat customers and positive reviews. Increased customer...

4 Ways a Live Receptionist Service Increases Your Productivity

4 Ways a Live Receptionist Service Increases Your Productivity

Author: Matt Lurie

Do you hear that? It’s your phone ringing – again. It rings during your morning meeting with clients. It rings during your lunch hour as...

How to Handle High Call Volumes at Your Business

How to Handle High Call Volumes at Your Business

Author: Matt Lurie

There’s nothing like the sound of a ringing telephone to signify success. Since every incoming call represents a potential new opportunity, high call volume can...

Effective Tips for Improving Your Company’s Phone Greeting

Effective Tips for Improving Your Company’s Phone Greeting

Author: Freddy Rambay

The old adage is true: you never get a second chance at a first impression. Even when someone is familiar enough with your organization to...

5 Benefits of Having a Toll Free 800 Number for Your Business

5 Benefits of Having a Toll Free 800 Number for Your Business

Author: Freddy Rambay

When it comes to investing in your business, there is no shortage of viable strategies. Simple steps, like supplying the break room with coffee for...

Why Real Estate Agents Shouldn’t Answer Their Own Phone

Why Real Estate Agents Shouldn’t Answer Their Own Phone

Author: Matt Lurie

Real estate agents are among the busiest professionals on the planet. From updating listings and compiling contracts to organizing open houses and beyond, there’s never...

5 Times Dunder Mifflin Could Have Used an Answering Service

5 Times Dunder Mifflin Could Have Used an Answering Service

Author: maintenance@gotechark.com

When you watch an episode of The Office, you’re not typically settling in for a lesson on customer service. In fact, The Office could often...

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