Female customer service representative wearing headset in modern call center office.

Category: Business Tips

Phone Tips for Managing Real Estate Call Answering

Phone Tips for Managing Real Estate Call Answering

Author: Freddy Rambay

There’s never a slow season for real estate professionals. Agents are constantly meeting new clients, showing off properties, and negotiating deals. There’s seemingly no end...

Guide to Outsourcing Call Center Services

Guide to Outsourcing Call Center Services

Author: Matt Lurie

The customer experience is more important than ever before. Increased globalization means consumers have no shortage of options to choose from when they’re in the...

Eight Qualities and Skills to Look For in a Great Receptionist

Eight Qualities and Skills to Look For in a Great Receptionist

Author: Freddy Rambay

A good receptionist can be hard to find. Demand for these administrative professionals extends to virtually every industry on the planet. From doctor’s offices to...

The Do’s and Don’ts of Business Phone Etiquette

The Do’s and Don’ts of Business Phone Etiquette

Author: Matt Lurie

Our world relies on virtual communication more than ever before. While many of us catch up with friends and family over the phone on occasion,...

Top Customer Service Quotes from Movies

Top Customer Service Quotes from Movies

Author: maintenance@gotechark.com

Movies can tell us a lot about our collective values. You don’t have to look far to find relatable, inspiring scenes that apply to each...

Top Business Customer Service Quotes from TV Shows

Top Business Customer Service Quotes from TV Shows

Author: maintenance@gotechark.com

Here are our choices for TV shows with the best customer service quotes. Some of life’s greatest lessons can be learned from turning on the...

How a Virtual Receptionist Improves Customer Connections

How a Virtual Receptionist Improves Customer Connections

Author: Matt Lurie

Modern consumers have the world at their fingertips. With an infinite list of options for where to spend their money constantly available, people don’t have...

How a Call Center Helps with High Call Volume During the Holidays

How a Call Center Helps with High Call Volume During the Holidays

Author: Matt Lurie

There are few times of year more joyous – or more bustling – than the winter holidays. For business owners, the sound of a ringing...

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