Blog

What our Call Answering Service is & how it can Help Your Business

If you’ve ever looked into a call answering service, you might have come across our company: MAP Communications. While we are one of most popular and positively reviewed call answering services in the United States, you might not yet understand what that actually means for your specific business. In theory, call answering services might seem pretty straightforward…. Read more »

20 Home-Based Businesses You Can Start Today

Find your calling as an entrepreneur or begin a great side hustle to make some extra money with one of these 20 home-based businesses you can start today! There has always been something seductive about the work-from-home lifestyle. The ability to have complete freedom and control of your own financial destiny is something that is… Read more »

Incorporating a Virtual Receptionist into Your Business Strategy

In today’s hyper-competitive business world, every edge counts — and this a key reason why you should consider incorporating a virtual receptionist into your business strategy. By partnering with the right call answering company, you can reap significant benefits and stay ahead of the competition. With that in mind, let’s take a look at a… Read more »

Providing Better Care for Your Patients

As any doctor knows, excellent patient care is right at the center of any successful medical practice. Yet great medical care extends beyond treating patients effectively and respectfully — communication and accessibility are also of vital importance. With that in mind, let’s review a few reasons why a doctor answering service helps you to deliver better care… Read more »

Tips to Generate New Leads for your Business

Sales are a critical part of business in virtually every industry. Whether your company is large or small, having a robust sales funnel is one of the best indicators of the overall health of your company. Of course, cold calling (and other traditional sales strategies) can become a challenging grind, so it’s important to look… Read more »

How To Manage Customer Calls While on a Job Site

Becoming a successful contractor requires more than just having particular trade skills. Yes, having the plumbing, electrical, or any other trade knowledge is essential to making customers happy, but in order to truly grow as a contractor, you need to treat it like a true business. When first starting out, many entrepreneurs and contractors find… Read more »

Live Answering Service vs. Voicemail

Many businesses rely on voicemail to handle client or customer calls when the office is closed. For years, this was more or less considered an acceptable business practice. After all, customers wouldn’t expect an office (especially for a small business) to be available 24/7, right? For better or worse, expectations have changed significantly in recent… Read more »

How an Answering Service Can Boost Your Law Firm’s Reputation

When someone looks for legal advice, there are a few specific things that will typically be at the top of their priority list. Beyond a law firm having the specific expertise the client is looking for, the firm’s reputation is often the most important consideration. A strong reputation is something that can take many years… Read more »

5 Tips for Running an Efficient Business

Running a business can feel overwhelming at times, which is why implementing these efficiency tips can make a world of difference. Work smarter, not harder, and keep you and your employees happy and hardworking, while your customers stay satisfied with your products and services. Ready to get efficient? Read on! Forget Multi-Tasking When a customer… Read more »

How Your Small Business Can Enjoy Summer Vacation

As a small business owner, it can be a challenge to enjoy a summer vacation. You want to make sure your employees can take their vacation, but you need to keep your shop open to take advantage of seasonal shoppers and stay accessible by phone for customers near and far. One simple solution is to… Read more »