Blog

A Great Way to Improve Your Business Image

How to Make an Awesome First Impression for About a Buck. As cliche as it may sound, you only get one chance to make a first impression, and if you blow that initial opportunity, then you just might not get second chance. Companies invest tens of thousands (and in some cases, millions) of dollars creating… Read more »

Developing a Consistent Customer Service Voice

Important branding lessons that your small business can learn from big businesses. When you think of large, successful companies like Apple and Amazon, you know exactly what defines each of those businesses.  Apple is typically associated with innovative, functional and minimalist design under a premium pricing model, while Amazon is associated with speed, efficiency, and… Read more »

5 Ways the Medical Field Benefits from a Live Answering Service

A medical answering service can help your practice provide better patient care and remain HIPAA-compliant. The past several years have been volatile for the medical field. From frequently-changing government regulations to a growing number of retiring baby boomers, it’s more important than ever to consider an answering service for your medical office. 24/7 Availability Even… Read more »

Close More Sales with an Answering Service

From appointment setting to converting cold leads into warm leads, our SMB answering service can help close more sales. Sales are the bedrock of every business. Without sales, even the best business is at risk of losing revenue and profitability. The challenge that many small businesses face is that they become so focused on operations… Read more »

New Year’s Resolutions for your Business

Improve your business this New Year with the following resolutions. Believe it or not, 2018 is here! If you’re a small business owner, it is worth thinking about some resolutions for your business. After all, you probably spend a significant amount of time building and maintaining your business.  So if there are any changes you’ve… Read more »

5 Signs It’s Time to Hire a Small Business Answering Service

GIVE YOUR COMPANY THE HELP IT NEEDS TO GROW WITH A SMALL BUSINESS ANSWERING SERVICE. Running a small business can be an exhilarating challenge, but it’s important to know when to reach out for help and support. If you’re experiencing any of the following problems, it may be time to hire a small business answering… Read more »

Upgrade your Event Planning Service with a Virtual Receptionist

STAY AHEAD OF THE COMPETITION AND KEEP ALL YOUR EVENTS RUNNING SMOOTHLY WITH THE HELP OF A LIVE VIRTUAL RECEPTIONIST DURING THE HOLIDAY PARTY SEASON. With holiday parties in full-bloom, your event planning business should be thriving! If you’re ready to upgrade your business, one approach may be hiring a live virtual receptionist. They can answer the… Read more »

5 (Bad) Work Habits to Kick Before 2018

IMPROVE YOUR BUSINESS IN THE NEW YEAR BY STOPPING THESE BAD WORK HABITS. If you’re ready for a fresh start that will bring greater productivity, focus, and growth to your business, no matter what the size, check out these bad work habits you need to kick to the curb for good before ringing in the… Read more »

Celebrate the Holidays Stress-Free

Enjoy the holidays this season with the help of a call answering service. If you run a business–whether it’s a hotel, medical practice, or offer a service as a contractor, chances are that you spend part of each holiday season fielding emergency calls from customers, or even staff. This year, you can actually enjoy the… Read more »

How a Veterinary Office Can Benefit from an Answering Service

With The Help Of A Veterinarian Answering Service, You Can Provide Better In-Person Care To Your Clients And Their Four-Legged Family Members. Running a busy veterinary office means that you and your staff are tasked with being the go-to team to handle emergencies and day-to-day care of man’s best friends. But if your staff is… Read more »