The First HITRUST Certified Answering Service
Many businesses rely on voicemail to handle client or customer calls when the office is closed. For years, this was more or less considered an acceptable business practice. After all, customers wouldn’t expect an office (especially for a small business) to be available 24/7, right? For better or worse, expectations have changed significantly in recent… Read more »
When someone looks for legal advice, there are a few specific things that will typically be at the top of their priority list. Beyond a law firm having the specific expertise the client is looking for, the firm’s reputation is often the most important consideration. A strong reputation is something that can take many years… Read more »
As a small business owner, it can be a challenge to enjoy a summer vacation. You want to make sure your employees can take their vacation, but you need to keep your shop open to take advantage of seasonal shoppers and stay accessible by phone for customers near and far. One simple solution is to… Read more »
A small business owner’s path to realizing they need an answering service is one walked by many. That journey is described by the Phone Stages of Grief. Running a small business can be stressful. If you aren’t busy worrying about whether you are making money, you are hustling to make sure you’re meeting deadlines, catching up on… Read more »
In today’s hyper-competitive business climate, it’s important to seize every advantage possible. By showing customers that you have the ability to anticipate their needs — and deliver great service on their terms — you can earn enduring loyalty. The use of a 24/7, on-call answering service is one of the most effective ways to please your… Read more »
As any good real estate agent knows, the value of face-to-face time with potential homebuyers is immeasurable. Getting to know your clients’ needs can help you find the home of their dreams, but it’s difficult to do that from behind a desk. When you partner with a quality answering service to field your phone calls,… Read more »
Partnering with an answering service like MAP Communications offers a number of benefits, no matter what type of business you run. Check out these top 8 benefits of partnering with an answering service like us. Then get in touch so we can help you create a customized answering service plan for your company today! 1…. Read more »
Customers want to feel like they are valued. They work hard for their money, and want companies to earn their business. As a business owner, it is important to think of ways to make your customers feel valued. However, the most business savvy individuals will find a way to do this while improving their company’s bottom line… Read more »
Tax season is upon us, and that means accountants are burning the midnight oil to handle all of their clients’ needs. Many accountants find tax season to be a mixed blessing. On the one hand, business is good. On the other, sleep, social life, and sometimes even family don’t receive the attention they deserve. It… Read more »
Managing rental properties can be lucrative work, but the demands from tenants and the community can be challenging to keep up with. Whether it’s a big complaint or a small request, every resident wants high-quality, efficient service. By partnering with a property management answering service, you can be sure every call gets answered quickly and… Read more »
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As a small business owner, I gladly pay for services that reduce stress and take a load off my shoulders. MAP Communications does that for me and as a small business owner, that’s worth its weight in gold.
Jeff P.