Female customer service representative wearing headset in modern call center office.

Category: 24 Hour Answering Service

Skills a Virtual Receptionist Should Have to Benefit Your Business

Skills a Virtual Receptionist Should Have to Benefit Your Business

Author: Matt Lurie

The receptionist is an often overlooked but incredibly important member of the modern office staff. When performing at the top of their game, these professionals...

How to Capture Leads from Weekend & After-hours Calls to Your Business

How to Capture Leads from Weekend & After-hours Calls to Your Business

Author: Matt Lurie

In our 24/7 world, there’s no such thing as traditional business hours anymore. The rise of the smartphone means that we’re plugged in at all...

Inspirational Quotes About Growing Your Business in 2021

Inspirational Quotes About Growing Your Business in 2021

Author: maintenance@gotechark.com

For many businesses, the last year has been about survival. With COVID-19 disrupting virtually every facet of the economy, companies were forced to evolve. The...

7 Essential Tips for a Successful HVAC Business

7 Essential Tips for a Successful HVAC Business

Author: Matt Lurie

Through the good times and bad, HVAC services are essential to the function of our homes and businesses. Heating, ventilation, and air conditioning businesses maintain...

Phone Tips for Managing Real Estate Call Answering

Phone Tips for Managing Real Estate Call Answering

Author: Freddy Rambay

There’s never a slow season for real estate professionals. Agents are constantly meeting new clients, showing off properties, and negotiating deals. There’s seemingly no end...

Best Customer Service Songs

Best Customer Service Songs

Author: maintenance@gotechark.com

Quality customer service can be hard to find. For the inexperienced, it can also be incredibly challenging to provide. No matter how much time you...

Important Legal Intake Tips from Elle Woods of Legally Blonde

Important Legal Intake Tips from Elle Woods of Legally Blonde

Author: Matt Lurie

The first communication you share with a new client can set the tone for your entire professional relationship. People turn to law offices during some...

5 Benefits of Having a Toll Free 800 Number for Your Business

5 Benefits of Having a Toll Free 800 Number for Your Business

Author: Freddy Rambay

When it comes to investing in your business, there is no shortage of viable strategies. Simple steps, like supplying the break room with coffee for...

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