The First HITRUST Certified Answering Service
The medical industry requires a great deal of sensitivity from employees. Healthcare professionals are often privy to the most difficult moments of their patients’ lives. Even in medical fields that are not life and death, the handling of patient data requires compassion and a commitment to privacy. As more and more practices outsource their administrative… Read more »
The modern veterinary practice looks much different than their counterparts twenty or thirty years ago. Greater reliance on technology has meant major changes on both the administrative and the animal care sides of modern practices. Because we now live in an ultra-connected society, pet owners expect quick service at virtually any time of day. Better… Read more »
Growth is important for any company. For many ophthalmologists, optometrists and opticians, though, creating growth goals for their business hasn’t gotten the attention it deserves. While it’s great to focus on the quality of service you’re providing patients, it’s also critical to reflect upon what is working, what isn’t, and why. In order to survive… Read more »
A medical answering service can help your practice provide better patient care and remain HIPAA-compliant. The past several years have been volatile for the medical field. From frequently-changing government regulations to a growing number of retiring baby boomers, it’s more important than ever to consider an answering service for your medical office. 24/7 Availability Even… Read more »
As any doctor knows, excellent patient care is right at the center of any successful medical practice. Yet great medical care extends beyond treating patients effectively and respectfully — communication and accessibility are also of vital importance. With that in mind, let’s review a few reasons why a doctor answering service helps you to deliver better care… Read more »
The healthcare industry is in a state of significant changes. From technological advancements to ever-changing legal and regulatory frameworks, every year in the healthcare industry is notably different than the previous one. That being said, there is one aspect that continues to be a constant, the importance, and enforcement, of HIPAA compliance. HIPAA laws help… Read more »
As a medical practitioner, you are well aware of the rapidly-growing number of compliance regulations you and your staff are expected to follow. As the medical profession evolves, and as technology becomes an increasingly important part of the medical industry, you and your staff will be hard-pressed to make your office as efficient as possible,… Read more »
Inbound Medical Call Center and Support For ER Emergency rooms earned their name for a reason: both medical and support staff deal with truly urgent and frequently sudden medical issues day and night. Even non-emergency medical offices and departments often have time-sensitive issues to deal with, from the provision of care to the maintenance of… Read more »
How Your Healthcare Office can Benefit from a Live Answering Service Everyone loves to talk about the rising cost of healthcare patients have been experiencing, but people working in the healthcare industry know that costs are mounting on the supply-side, too. Running a medical or healthcare office includes a host of expenses that have little… Read more »
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