Category: Medical
Tips for Medical Receptionists to Handle Millennials & Gen X Patients
Millennials now represent the largest segment of our population. Like Gen X before them, Millennials bring a new set of expectations and needs to the...
Top Tips for Appointment Scheduling for Dental and Medical Receptionists
Effective patient scheduling is the lifeblood of any healthcare practice. When appointment scheduling is seamless, patients are happier, revenue increases, and the entire office benefits...
Top Ways for Medical Practices to Save Money & Increase Revenue
Medical practices are constantly looking for ways to save money. As provider reimbursement continues to decline while costs continue to rise, it’s easy to fritter...
What to Look for in a Medical Answering Service
The healthcare industry has evolved dramatically over the last decade. While the primary goal of any practice is still patient care, patient experience is growing...
5 Must-Have Phone Tips for Medical Receptionists
When it comes to healthcare, trust is everything. From the very first conversation a prospective patient has with a medical receptionist, impressions of a practice...
8 Proven Strategies To Grow Your Optometry Practice
Growth is important for any company. For many ophthalmologists, optometrists and opticians, though, creating growth goals for their business hasn’t gotten the attention it deserves....
The Importance of a HIPAA-Compliant Answering Service
The healthcare industry is in a state of significant changes. From technological advancements to ever-changing legal and regulatory frameworks, every year in the healthcare industry...