Tag: Bilingual answering service

Top Five Industries That Benefit From Bilingual Employees

America has always been a melting pot of cultures. Immigrants bring many important traditions with  them when they move to the United States, with language being one of the most vital. English is still the most commonly spoken language, but 2010 Census data reveals that the use of a language other than English is up… Read more »

Improve Your Hotel’s Customer Service with a Live Answering Service

For hotel customers, there is perhaps nothing as frustrating than having to deal with an automated answering system that doesn’t address your needs. Many times, a machine just isn’t capable of answering your question or directing you where you need to go. For hotel owners, on the other hand, there is perhaps nothing as frustrating as… Read more »

Top 8 Benefits of Partnering with an Answering Service

Partnering with an answering service like MAP Communications offers a number of benefits, no matter what type of business you run. Check out these top 8 benefits of partnering with an answering service like us. Then get in touch so we can help you create a customized answering service plan for your company today! 1…. Read more »

Why Having a Bilingual Answering Service Can Set Your Business Apart from the Competition

If your business serves a diverse community, are you confident that you’re doing your part to effectively communicate with your clientele? Standing apart from the competition can help your business succeed, so partner with MAP Communications and we can provide a bilingual answering service to facilitate communication with a variety of customers. Better Customer Service… Read more »

Benefits of a Bi-lingual Answering Service

Small businesses are increasingly aware of the numerous benefits of an answering service. In addition to increasing a company’s ability to provide excellent customer service on a regular basis, answering services reduce the workload that employees face with regard to customer service calls. An after-hours answering service also helps in this regard, since calls often… Read more »

Spanish Speaking Answering Service

Spanish Call Answering Services: Why Your Business Needs It It might not come as a surprise that Spanish is the second most spoken language in the United States. What might be more surprising is that with close to forty-million Spanish speakers in both Hispanic and non-Hispanic families, the US is now home to the fifth-largest… Read more »