Durham North Carolina might be most famously known for housing the prestigious Duke University. The city was originated by early European settlers and grew slowly till after the civil war when tobacco industry flourished. Since then, tobacco has played a major role in helping the city grow to what we find today. Many new businesses require the use of a high quality Durham outsourced call center and answering service. A live 24 hour telephone answering service is mission critical for a small business that wants to continue to generate revenue after hours or during the day by way of a virtual receptionist. Having an emergency call center or answering service in the medical profession goes without saying, but having a local answering service as a small business owner is just smart business.