What was once a hot bed for the textile and tobacco industries Winston-Salem, North Caroloina is slowly turning itself into a leader in the high-tech and biotech industries. It has a population of around 230,000 of which a large portion you will find employed in healthcare, education and manufacturing sector for companies such as Wake Forrest University, Baptist Medical Center and Reynolds American. Many new businesses require the use of a high quality Winston-Salem outsourced call center and answering service. A live 24 hour telephone answering service is mission-critical for a small business that wants to continue to generate revenue after hours or during the day by way of a virtual receptionist. Having an emergency call center or answering service in the medical profession goes without saying, but having a local answering service as a small business owner is just smart business.