The First HITRUST Certified Answering Service
Everyone multitasks. It’s something we do without much thought. That thoughtlessness is why multitasking is actually a productivity killer. Check out this infographic that details the truth about multitasking, how it’s actually destroying productivity, and what you can do to get back on track. There really are some great alternatives to multitasking that are actually… Read more »
When deciding between an in-house or virtual receptionist for your business, it is important to arm yourself with all of the facts. When business is booming, there’s perhaps no employee more valuable than your receptionist. Not only do they take tedious administrative tasks off your plate, they serve as the friendly face of your company,… Read more »
It is pretty much a given: when you choose to be an attorney, you have accepted the reality of working long hours. Exhausting, overwhelming, long hours. For those that are passionate enough to make this their career, the work can be its own reward. That sounds like a cliché, but that doesn’t make it any… Read more »
As a business owner, your goal, simply stated is to get customers to buy your product or service. But, it’s not always that cut-and-dry when it comes to converting leads into loyal customers. Outlining your sales funnel is just part of better understanding your customers and helping to close the loop between leads and sales…. Read more »
Having a friendly, knowledgeable, receptionist available to promptly greet callers and answer questions makes all the difference. At MAP Communications, our customized answering services for doctors and physicians are tailored to meet the requirements of your office. Let us use our tools and experience to help you provide your patients with excellent service while keeping costs down…. Read more »
You can only make one first impression. When customers call your company, do they receive excellent customer service? At MAP Communications, we recently discovered some startling statistics on how consumers perceive the differences between live phone answering service provided by a human and automated call handling systems. For example, did you know that 85 percent of… Read more »
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As a small business owner, I gladly pay for services that reduce stress and take a load off my shoulders. MAP Communications does that for me and as a small business owner, that’s worth its weight in gold.
Jeff P.