The First HITRUST Certified Answering Service
You care about your customers and want to keep them satisfied. How can you guarantee, though, that you’re offering exceptional customer service every time you interact with a customer? The key lies in understanding the difference between reactive and proactive customer service. If you’re not sure you know why a proactive approach is the best… Read more »
These days customer service comes in all shapes and forms. Email communications, social media comments, telephone calls, company discussion boards, and the good old form of in-person communication are just a few of the many routes a customer can take to connect with a business. As a result, businesses have to be ready to handle… Read more »
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As a small business owner, I gladly pay for services that reduce stress and take a load off my shoulders. MAP Communications does that for me and as a small business owner, that’s worth its weight in gold.
Jeff P.