Newark Answering Service

MAP Communications Newark Answering Service and Answering and Virtual Receptionist Services for Your New Jersey Business

Image of the city in New Jersey where MAP Communications provides Newark call center servicesMAP Newark call center services are an award-winning solution for businesses in New Jersey. As a top answering service in Newark, we specialize in taking your customer calls 24 hours a day, 7 days a week, 365 days a year. Our clients become seamlessly integrated with a team of professional, live receptionists who are constantly ready and armed with a customized dynamic support script created just for your organization. Put virtually every call on autopilot while you and your staff handle the mission critical, internal tasks uninterrupted.

MAP also helps decrease employee expenditures while keeping overall company financial costs down. All of our Newark answering services come with the peace of mind that can only be complete when you add on access to your own online account management tool where you can securely check out call details, handle bill pay and review important statistics from anywhere.

What else can MAP’s Newark answering services offer? In addition to 24/7 customer support, we also provide organizations like yours with the following world-class services to meet all of your call handling requirements: your own 800 or local telephone number, bilingual receptionists, appointment scheduling, and flexible after hours or call overflow management. Clients in Newark have been able to benefit from increased customer care that has resulted in an uptick of favorable online reviews, helping magnify brand images, which ultimately have a positive impact on the bottom line.

“MAP has become a valuable tool and partner. In the age of technology customers still need to have an option of speaking to a live person. MAP has brought the ‘personal’ back into the ‘service’.”
Denise H.
MAP Customer

Why Local Businesses Choose MAP Communications Newark Answering Service

  • Available 24/7
  • Affordable Pricing
  • Bilingual Services
  • No Contracts
  • HIPAA Compliant
  • Proprietary Technology
  • Customized Scripts/Plans
  • Employee Owned
  • Dedication to Your Success
  • One Week Free Trial

Local Business Resources And Things To Do While MAP Newark Answering Service is Covering Your Phones

Without effective resources in place, running an organization in Newark could be a huge drain on your personal life, as well as your professional development. Check out this short list of business resources that can help you achieve success:

  • SCORE (Service Corps Of Retired Executives): Serving Newark, NJ, this non-profit association pairs small firm entrepreneurs with free counselors, offering low-cost or free educational classes (online and in person) and a no-cost business library to help you study up on successful tactics
  • SBA: (U.S. Small Business Administration): This non-profit organization provides free guidance to small businesses and organizations, mentorship programs, financial assistance, and technical assistance.
  • SBDC: (Small Business Development Center): Serving Essex County and in partnership with the SBA, the SBDC helps small corporations and entrepreneurs build their companies by supplying free mentors who can guide on how to market, manage or fund a business. There are also helpful seminars available.

Image of a virtual receptionist providing Newark answering serviceBy hooking your business up with the best call center service in Newark, you can finally find the time to explore some of what this great city has to offer. And while you’re enjoying a stress-free evening or weekend off, here are some interesting things to do in Newark:

  • Newark Museum: This local museum caters to more than 250,000 people annually in the NJ region and focuses on Asian, African, American, European, and Ancient Mediterranean arts. The museum offers courses and workshops, lectures and public conversations, special events, films, Jazz in the Garden, and gallery tours, while children have the planetarium, creative play, Explorers Program, and more.
  • NJ Performing Arts Center: Take in a concert, a comedy show, a traveling Broadway performance, a poetry festival, and more at one of the biggest performing arts centers in the U.S.
  • Spanish Tavern: This moderately priced Spanish restaurant in Newark offers seafood, meat, vegetarian and gluten-free options as well as fine Spanish wines to pair with your meal.

Put Your Business on Cruise Control with MAP Communications Newark Answering Service!

When you sign up with MAP Communications, you’ll not only be making the smartest decision for your company, you’ll be making your life a whole lot easier! Let our team set you and your organization up with a no-cost, week-long trial of our answering services in Newark today. We believe you’ll be so happy you tried our call center services out that you’ll want to sign up for one of our flexible month-to-month agreements. MAP Communications is uncomplicated, painless, and undemanding, which makes your business life a breeze! So relax, and take that day off, knowing that your work life is in good hands with the best call answering professionals in the industry.

Live Answering Service in Newark, NJ and the Surrounding Communities


Newark Area Codes: 862, 973

Newark Zip Codes: 07101 – 07108, 07112, 07114, 07175, 07184, 07188, 07191 – 07193, 07195, 07198, 07199, 07201

We provide live Newark answering services all throughout the state. Here are some other NJ markets we serve:

Contact us today to learn more about our live answering services in Newark, or to get your free trial started.