Category: Service Industry

What is a Virtual Receptionist?

Administrative workers have changed titles a lot through the years. From front desk executive to secretary, information clerk to office assistant, there’s no shortage of vocational descriptions worthy of these professionals. The roles of administrative workers change constantly, evolving to fit the duties thrust upon them. In the digital era, it’s no surprise that many… Read more »

5 Ways Wedding Planners Can Survive Wedding Season

There are few people as busy as wedding planners in the months between April and October. Whilethey might technically work year round, their calendars stay particularly packed during wedding season. Everyone wants to tie the knot when the weather is nice, which leads to an inevitable stretch of back-to-back events where wedding planners work around… Read more »

How Answering Service Works For Contractors

Discover how a contractor answering service works and why using one can convert more calls into sales. The heating system has gone out in the middle of a cold January night and there is no amount of blankets in the world that can keep the household comfortable. Heavy rains have led to a flooded basement… Read more »

Customer Support For Utility Providers

Inbound Call Center Solutions for Power and Utility Companies As consumers are given more options for power and other utility providers, from competing companies cropping up due to deregulation to solar panels and other “off the grid” options, customer service, accessibility, and reliability are ever-more important features for power and utility providers. Remaining competitive means remaining… Read more »

Disaster Recovery – Answering Service Solutions

Answering Service Solutions for Disaster Recovery: Is Your Business Worth Saving? You probably think your business is pretty important. In the event of a disaster that made it impossible for you to work or communicate on-site, you’d want to keep going any way you could. If you think your business is worth saving no matter… Read more »