Category: Legal

Winning Phone Tips for Legal Receptionists

There’s no one-size-fits-all approach to answering the phone. This is especially true in the legal field. While certain best practices apply to most industries, legal receptionists must go beyond mere manners if they’re hoping to win over prospective clients. Fail to tailor your phone etiquette to the situation at hand and you risk alienating callers… Read more »

How to Grow Your Law Firm’s Brand Reputation and Business

The question “how to grow a larm firm” is a popular one, and it’s no wonder why – running a successful law firm is more challenging than ever. The challenges that hinder growth – like competing with other firms and acquiring new clients – can render even the most talented of firms stagnant. Whether you’re… Read more »

Important Legal Intake Tips from Elle Woods of Legally Blonde

The first communication you share with a new client can set the tone for your entire professional relationship. People turn to law offices during some of the most stressful, confusing times of their lives. By catering to client needs and making them feel at ease, attorneys and their teams can foster the safe space that’s… Read more »

How an After-Hours Answering Service Can Help Your Law Firm

  Wouldn’t it be great if all legal matters occurred between the hours of 9am and 5pm at a perfectly even pace throughout the day? Clients could speak with someone in your office during those hours that it is fully staffed, and there wouldn’t be any need for an answering service to handle periods of… Read more »

Don’t Miss a Call While You’re In Court! Phone Answering For Attorneys

You might not have considered attorney answering services before, but it’s something you should strongly consider. Think about the last time you were in court. How many calls came into your office during that time? While you probably have a receptionist there to take calls, what happens when she runs to the restroom, or takes her… Read more »

Powerful Advertising Tips For Attorneys

A Single Attorney Advertising Tip to Double New Clients – Surprise, it’s Not More Advertising Do you own a law firm and find that you are investing a fortune in marketing and yet you don’t seem to be getting the return on your advertising dollars that you’d like to see?  As of January 2014 we… Read more »