It is the only answering service I have found to be flawless after 20 years in the business.
Sherri D. Homeland Suites
Your telephone staff are really great! Very professional, courteous and friendly.
The Sunset House
Thank you. I am looking forward to going away and not worrying about the phone messages!!!!!!!
Thanks again for all of the excellent customer service on the front lines. We are quite overwhelmed and you once again are relieving an enormous stress from us and keeping all of the guests happy too! THANK YOU!
I just had a guest call me who called on August 9th. She wanted to commend whoever answered our phones on doing a wonderful job. We were out and the inn was locked up so she called the inn phone which transferred to you. The receptionist who answered not only gave her directions but was also helpful in suggesting a restaurant in town that she really enjoyed. She had great things to say about the help she was able to get and we wanted to share that with you.
20 Putney Road
I was able to focus on the guests and issues rather than worrying about the phone and it was so amazing, It is also comforting knowing that you all are truly giving the guest better attention than I could have this week.Thank you, you all are a lifesaver and sanity saver.
Susan and Jonathan Cottage Suites
Learn More About MAP
Nexstar members have had the opportunity to work with MAP Communications since 2005, and over the years we have built a strong strategic partnership. Members know that when they work with MAP Communications, they are receiving the best customer care and are working with a partner that really cares about the unique needs of their business.