Lexington Answering Service

MAP Communications Lexington Answering Service and Call Center Solutions for Local Kentucky Businesses

Image of a MAP Communications remote receptionist providing Lexington answering serviceFor nearly three decades, MAP Communications has been an industry leader of call center services in the Lexington area. MAP’s professional, friendly, virtual receptionist staff is available to take your firm’s customer calls off your hands during the day, so you can focus on your most important tasks. We can even handle lead capture or tech support calls after business hours, so you can sleep soundly knowing your organization is being taken care of when you’re not there. Large or small, no matter the industry, MAP Communications Lexington answering service helps your business keep personnel costs down, while giving you 24/7 access to your own dashboard of message details and analytical insights so you can see your success or make on-the-spot improvements whenever you’d like.

Stop playing catch up and start competing! MAP Communications live, virtual receptionist team works from a personalized, dynamic script that we create with you to ensure that we have your company’s messaging down to answer callers’ questions. When it comes to MAP, you get to pick the specific level of call handling service you require without getting stuck paying for services you don’t need. Choose from call overflow support, appointment scheduling, virtual receptionist service, bilingual call handling, and more.

Did you know that by using MAP’s answering services in Lexington, KY you will not only enhance your brand’s image by answering every inbound call at industry record speeds, but you also increase the odds of turning those positive call experiences into lasting, online reviews that will continue to pay your business dividends for years to come. Your increased call handling availability will also positively impact your bottom line as consumers are able to connect with our call handling specialists who are able to push callers further down the sales funnel rather than dropping them into voicemail and risk losing the sale.

Why Local KY Businesses Choose MAP Communications Lexington Answering Service

  • Available 24/7
  • Affordable Pricing
  • Bilingual Services
  • No Contracts
  • HIPAA Compliant
  • Proprietary Technology
  • Customized Scripts/Plans
  • Employee Owned
  • Dedication to Your Success
  • One Week Free Trial

Local Resources And Things To Do in Lexington

Whether you’re just moving to Lexington, you’re already established, or you’re starting a new organization, below are some supportive associations that can help your business be successful:

  • SCORE (Service Corps Of Retired Executives): A non-profit association that connects businesspeople with free advisers, provides cheap or free classes (online and in person) as well as a free business library, and is paid for by the U.S. Small Business Association.
  • SBA (Small Business Authority): This not-for-profit organization provides free counseling to small businesses and organizations, including loan programs, free mentors, and technical assistance.
  • SBDC (Small Business Development Center): In partnership with the SBA, the SBDC helps small companies and entrepreneurs build their firms by offering consultants at no charge who can assist in marketing, managing, funding, and creating a business plan. They also offer cheap or free workshops.

Image of a horse statue in Lexington, KentuckyLexington, KY is the Horse Capital of the World. If you want to tour a horse farm or two, take in a museum, drive through Bluegrass country or dine at a local farm-to-table restaurant, below are some fabulous selections for your day off, while MAP Lexington call center service handles your calls:

  • Lockbox: Chef Jonathan Searle serves his farm-to-table favorites that are “thoughtful yet simple preparations.” Your taste buds will be so delighted that you’ll want to return as often as the menu changes.
  • Horse Farm Tours: Visit a local working horse farm via tour or on your own. If you go yourself, reservations are recommended.
  • Free Things to Do: Here’s a list of free things to do in Lexington, everything from jogging trails to parks, art museums, a distillery tour, a cemetery tour, a garden tour, a scavenger hunt, and a candy tour to the oldest country store, a Bluegrass Country driving tour and more!

Life is Easier With MAP Communications Answering Service in Lexington!

By now, you already know you’re making a financially sound decision with MAP Communications. You know that by not having to be at the helm for every inbound call, you’re making your life easier. So what are you waiting for?! Our Lexington call center reps are waiting to help set you and your organization up for a risk-free, one-week trial of our services. Once you experience our world-class service, you’ll wonder how you ever managed life without us!

Answering Service in Lexington, KY and the Surrounding Communities


Lexington Area Code: 859

Lexington Zip Codes: 40502 – 40517, 40522 – 40524, 40526, 40533, 40536, 40544, 40546, 40550, 40555, 40574 – 40583, 40588, 40591, 40598

We provide live Lexington answering services all throughout the state. Here are some other KY markets we serve:

Contact us today to learn more about our live answering services in Lexington, or to get your free trial started.