Canadian Answering Service
Map Communications is 100% based in North America and we are proud to operate three of our finest call centers right here in Canada. Our talented agents provide the best Canadian answering services from Newfoundland to British Columbia as they handle each call with professionalism and care.
When it comes to working with an answering service in Canada, few provide the level of comprehensive support we do. Our receptionists work around the clock to provide support 24 hours a day, 365 days a year. So whether you are interested in live answering service throughout the day, after hours call service during nights and weekends, or on-demand coverage whenever you want, we’ve got you covered.
Tap into our 24 hour call center in Canada to ensure you never miss another phone call or business opportunity. Our affordable telephone answering services can also improve your customer service offering, boost office productivity, and even enhance your brand image.
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Map Communications’ Canadian Call Center Outsourcing
Map employees treat your callers like our own. From the initial greeting to the final goodbye, callers are treated to prompt, professional conversation from our answering service in Canada. In an era where customers are truly spoiled for choice, customer service counts for a lot. That’s why we pride ourselves on our seamless integration into your organization’s culture. Working from customized call scripts allows us to tap into what makes your business special. We’ll use your preferred language, policies, and procedures to connect with your customer base in a way that’s as authentic as it is efficient. In many cases, callers may never even realize they’re speaking with a Canadian answering service.
These conversations often translate into more business, smoother appointment scheduling, and increased caller satisfaction. Don’t be surprised if you see an uptick in the number of positive reviews you receive online after partnering with a call answering service in Canada. Since our virtual receptionists are bilingual, you may even open up your business to new, untapped markets. With the Map team at the ready, we’re happy to tackle any conversation in your stead.
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Why Partner with an Answering Service in Canada
Professionals across industries have come to rely on our call center in Canada. Healthcare providers depend on our after hours support to supplement their in-house staff. Helping patients securely book appointments allows us to streamline your patient intake process and prioritizing after-hours emergency calls.
Legal professionals with regular court dates and client meetings benefit from our after hours answering service in Canada, too. It’s never been easier to capture new leads while giving your existing clients the attention they deserve. Whether you’re in court, at lunch with a client, or catching up on some much-needed rest, you’ll breathe easy knowing your callers are in good hands.
Small business owners often feel stretched too thin across their duties. With call center outsourcing in Canada, entrepreneurs can hand off inbound call handling chores, freeing themselves up to work on other projects. When you only get one chance at a first impression, you don’t want to be distracted. Our professional receptionists work to qualify leads and save you valuable time.
When an emergency strikes, property management companies rely on Map receptionists to convey important information to employees and tenants alike. Middle of the night phone calls can be handled by our team, allowing you and your colleagues to focus on putting out fires. Clear, effective communication can go a long way in such situations, which is why so many in the industry turn to our call center in Canada for support.
These are just a handful of the industries our answering service in Canada supports. No matter your specialty, count on Map Communications to save you time, money, and stress. One look at our testimonials section is all it takes to see the difference we’ve made for countless service partners.
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Try Our Canadian Answering Service for Free
For more than 30 years, the Map Communications name has been synonymous with quality customer service. No matter what administrative challenges you might be facing in your field, our customized solutions are sure to satisfy. Our answering service in Canada can transform the way you communicate with callers, leaving a positive first impression with every ring of the telephone.
Contact us today to learn more about how Map Communications can provide an effective, customized solution to your call handling challenges.
See what clients are saying about Map Communications
Absolutely fantastic service so far. I have been working with Tracy Walker and everything has gone exactly as she told me in the onboarding process. Their agents follow their script we provided and everything has gone off without a hitch. Service is fairly priced and interface is extremely easy to work with.
Traci and everyone at Map Communications did an excellent job from their own boarding to handling the calls in a professional manner. Most people think I have my own secretary lol Thank you Map Communications, for Taking a load off my plate and doing an excellent job.
Map Communications is working great for us. I have always been taken care of by Traci, Mindy, Heather and Marshall. All of them are always responsive and very helpful.
This service has significantly improved my ability to manage tasks efficiently. I am able to complete the call and promptly add a note for future reference. If I needed additional information included in the data collection process, I simply contacted Traci, who was always responsive and helpful.
We have been working with MAP for several years, and I can't say enough about their process and customer support. The very best!