This video is actual footage of a MAP facility with real employees taking real calls.
Answering phones for some of America’s finest companies. We can do the same for you whether you are big, small or start-up.
The southeast US was struck by a series of devastating tornadoes on April 27. Mississippi and Alabama were struck particularly hard by these storms, but southeast Tennessee also received significant damage. Etowah Utilities was affected by these storms, but not as severely as our neighboring utilities. The storms first affected us early in the evening of the 27th, and we essentially completed electric service restoration by the evening of the 29th.
As the storms hit, we requested that MAP cease transferring calls as our account is set up and instead fax the call data collected by your operators to us every 15 minutes. (more…)