Female customer service representative wearing headset in modern call center office.

Category: 24 Hour Answering Service

4 Ways a Live Receptionist Service Increases Your Productivity

4 Ways a Live Receptionist Service Increases Your Productivity

Author: Matt Lurie

Do you hear that? It’s your phone ringing – again. It rings during your morning meeting with clients. It rings during your lunch hour as...

Important Legal Intake Tips from Elle Woods of Legally Blonde

Important Legal Intake Tips from Elle Woods of Legally Blonde

Author: Matt Lurie

The first communication you share with a new client can set the tone for your entire professional relationship. People turn to law offices during some...

5 Benefits of Having a Toll Free 800 Number for Your Business

5 Benefits of Having a Toll Free 800 Number for Your Business

Author: Freddy Rambay

When it comes to investing in your business, there is no shortage of viable strategies. Simple steps, like supplying the break room with coffee for...

Why Real Estate Agents Shouldn’t Answer Their Own Phone

Why Real Estate Agents Shouldn’t Answer Their Own Phone

Author: Matt Lurie

Real estate agents are among the busiest professionals on the planet. From updating listings and compiling contracts to organizing open houses and beyond, there’s never...

5 Times Dunder Mifflin Could Have Used an Answering Service

5 Times Dunder Mifflin Could Have Used an Answering Service

Author: maintenance@gotechark.com

When you watch an episode of The Office, you’re not typically settling in for a lesson on customer service. In fact, The Office could often...

What to Look for in an Answering Service

What to Look for in an Answering Service

Author: Matt Lurie

An answering service can bring tremendous value to any office. By making your company run more smoothly, such a service can help you and your...

How Does an Answering Service Work?

How Does an Answering Service Work?

Author: Matt Lurie

Who Answers The Phone? Every time your phone rings, one of Map’s live, experienced, highly-trained receptionists will be there to answer. What Can an Answering...

Call Routing: Is it Right for My Business?

Call Routing: Is it Right for My Business?

Author: Matt Lurie

When you call a company for help with their product or services, you expect professionalism, efficiency, and results. Unfortunately, we’ve all endured the frustrating experience...

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