Tag: customer service
The Benefits of a 24/7 Answering Service to Your Business
Running a business means managing constant demands, especially when it comes to staying connected with your customers. Missed calls, slow responses, or busy seasons...
The Benefits of an HVAC Answering Service to Avoid Missed Revenue Opportunities
In the HVAC industry, customer demand varies as dramatically as the seasons themselves. While the summer and winter months are often bustling with new business,...
The Do’s and Don’ts of Business Phone Etiquette
Our world relies on virtual communication more than ever before. While many of us catch up with friends and family over the phone on occasion,...
Top Five Industries That Benefit From Bilingual Employees
America has always been a melting pot of cultures. Immigrants bring many important traditions with them when they move to the United States, with language...
5 Mistakes to Avoid When Hiring a Virtual Receptionist
Don’t Make These Mistakes When Searching For The Right Virtual Receptionist To Help Upgrade Your Business’ Customer Service. Taking the step to hire a virtual...
Preparing Your Business for the Holiday Season
Get your business ready for the holiday season with the help of an overflow answering service and these helpful hints. With the holidays nearly upon...
How to Win at Customer Service during the Holidays
Maintain top-notch customer service this holiday season with the help of an overflow call answering service and these additional tips! It’s hard to believe, but...
Live Answering Service vs. Voicemail
Many businesses rely on voicemail to handle client or customer calls when the office is closed. For years, this was more or less considered an...