With a population of around 75,000 Scranton in Lackawanna County is the sixth most populated city in Pennsylvania. Scranton was incorporated as a city back in 1866. The city is hot and humid in the summer months June through September and very cold through winter with average summer highs of around 80 degrees and average winter highs around the low 20s. Many local businesses require the use of a high quality Scranton outsourced call center and answering service. A live 24 hour telephone answering service is mission critical for a small business that wants to continue to generate revenue after hours or during the day by way of a virtual receptionist. Having an emergency call center or answering service in the medical profession goes without saying, but having a local answering service as a small business owner is just smart business.