The city of Reading PA is found in Berks County and was originally founded way back in the 1700s the sons of Sir William Penn for whom the state is named, the city’s name is taken from the family’s home town in England also called Reading. One of the city’s main attractions perched on Mount Penn is a Japanese style pagoda built in the early 1900s and is still a hotel and a restaurant. Many local businesses require the use of a high quality Reading outsourced call center and answering service. A live 24 hour telephone answering service is mission-critical for a small business that wants to continue to generate revenue after hours or during the day by way of a virtual receptionist. Having an emergency call center or answering service in the medical profession goes without saying, but having a local answering service as a small business owner is just smart business.