Female customer service representative wearing headset in modern call center office.

Tree Care Answering Service

Don’t go out on a limb and assume the call you just missed wasn’t important. Team up with a tree care answering service and never miss another call.

Every once in a while, a tree will fall on a telephone line and interrupt service. Unfortunately for tree care professionals, it’s more likely that a phone call could interrupt you from felling a tree.

You have probably been in this situation before: you’re hoisted up a tree with a chainsaw attached to your belt and you feel a buzz in your pocket. You’re getting another call in the middle of the work day. Isn’t it time to let someone else handle the calls while you handle the chainsaw?

Map Answering Service for Arborists

Tree care answering service from Map Communications gives tree service professionals the ability to remain focused on the job without getting sidetracked with incoming calls. With tree service, this isn’t just a matter of inconvenience; it’s a matter of safety for you, your customers, and your employees. Plus, we know the difference between a high priority call, and those that can wait. We can screen each call and forward it to you for emergency situations and hot leads.

With our answering service for tree care professionals, we can answer every call and handle customer service without your customers knowing that they’re talking to a service. Whether it’s a tree maintenance, tree removal, stump grinding, or storm cleanup, our answering service agents will take down the customer’s information and pass it on to your team. A smooth process that we have perfected here at Map Communications.

Benefits of Partnering with Map Communications

If a tree falls in the forest, and nobody answers the phone call to remove it, did you lose business? The answer, of course, is yes.

With 24/7 availability from Map’s arborist answering service, you can ensure that you are seizing each and every business opportunity. When a person calls for tree removal, they aren’t going to wait around for you to call them back at the end of the day. In all likelihood, they will move on to another tree service. With Map, there’s no missing limbs in your business plan.

Our tree removal call center service is staffed by highly trained professional receptionists eager to please your clients. They work from customized call scripts designed to mimic your company’s precise policies and procedures. Our tree removal call center service team provides the kind of customer experience you’d offer yourself if you had the time. In many cases, callers may never even realize they’re speaking with a third party tree trimming live answering service.

Because many of our employees are bilingual, you’ll also open up your services to markets that were previously untapped. No matter the background of your clients, our tree maintenance phone answering service team can rise to the occasion. Whether we’re speaking in English or Spanish, Map employees will always be ready to answer the call.

Here’s what you can expect from Map Communications Tree Care answering service:

  • 24/7 availability to answer calls at all hours of the day, allowing you and your employees to focus on the project at hand.
  • A fully customized plan so that calls are handled exactly the way you want
  • Full access to call management and tracking tools that enable you to regularly monitor and evaluate our performance.
  • A team of dedicated agents who are trained to meet the specific needs of your tree service enterprise business.

Start Your Free Trial Today

There’s no need to allocate your limited time and money towards hiring an expensive in-house receptionist. Save yourself serious cash by partnering with Map. Our contractor answering services is based in the U.S. and is available 24 hours a day / 7 days a week to help handle any phone calls. Allow our team to provide some much-needed administrative relief. Whether you’re too busy during the day to answer calls or don’t want to miss any opportunities after hours, Map is the answer. We want to show tree service companies that they can maintain and grow their business by professionally handling every single call with our help.

No matter the size of your business, Map has the right solution for you. Just take a look at our Testimonials section for proof that we can add tremendous value to your organization. If you’re curious about Map’s offerings, consider signing up for our free week trial. For seven days, you’ll be treated to all the perks of a partnership with an answering service for tree care with zero obligation to continue using Map after the week is up. With so much to gain, why not give Map a try today?

Mobile Mockup

See what clients are saying about Map Communications

Absolutely fantastic service so far. I have been working with Tracy Walker and everything has gone exactly as she told me in the onboarding process. Their agents follow their script we provided and everything has gone off without a hitch. Service is fairly priced and interface is extremely easy to work with.

Austin Shafer
Star Star Star Star Star

Traci and everyone at Map Communications did an excellent job from their own boarding to handling the calls in a professional manner. Most people think I have my own secretary lol Thank you Map Communications, for Taking a load off my plate and doing an excellent job.

Christopher Echols
Star Star Star Star Star

Map Communications is working great for us. I have always been taken care of by Traci, Mindy, Heather and Marshall. All of them are always responsive and very helpful.

Ana
Star Star Star Star Star

This service has significantly improved my ability to manage tasks efficiently. I am able to complete the call and promptly add a note for future reference. If I needed additional information included in the data collection process, I simply contacted Traci, who was always responsive and helpful.

Jean Starr
Star Star Star Star Star

We have been working with MAP for several years, and I can't say enough about their process and customer support. The very best!

Pablo Andrés Arenas
Star Star Star Star Star

See what better
call-handling feels like.

Start your free trial or get a custom quote—no pressure, no credit card, just real people who are ready to help.

  • This field is for validation purposes and should be left unchanged.
  • This field is hidden when viewing the form