Answering Services for Immigration Attorneys
As an immigration attorney, the hopes and dreams of your clients rest on your shoulders. We’re here to lighten the load with our customized live answering service for immigration lawyers.
There are a number of unique challenges faced by immigration attorneys. These professionals must balance the needs of their clients while growing their business and handling affairs in the courtroom. An immigration attorney answering service can help lawyers across the country stay attuned to their clients while giving them the freedom to focus on the most pressing tasks on their to-do list. Even better, Map virtual receptionists can provide bilingual support for immigration law firms with Spanish-speaking clientele.
Ensure you never again miss a call by partnering with a bilingual answering service for immigration law offices. When your clients are in urgent need of assistance, Map Communications can ensure their calls are handled swiftly and sensitively. A large part of this duty requires our team to know which calls should be saved for normal business hours and which are true emergencies. Our highly trained team will take the steps necessary to answer calls compassionately and efficiently while taking detailed messages or forwarding on the most urgent of matters.
An immigration lawyer phone answering service must succeed at many things. One element we pride ourselves on, in particular, is our level of customer service. Map offers customizable live answering scripts so you can be sure that each call is handled with the precise language you yourself would use. This helps to ensure only qualified leads are being processed and that your practice receives all the information necessary from prospective clients before agreeing to take a case. This level of customization is what sets us apart from other attorney answering services.
Standing by around the clock, our team of bilingual immigration answering service receptionists are always prepared to assist your callers.
Because Map is available 24 hours a day, seven days a week, 365 days a year, don’t be surprised if you notice an uptick in business. An increase in your availability often comes with an increase in the number of viable leads. With Map’s online suite of tools, you’ll be able to track call data, organize messages, and manage your account at your convenience. These management tools are a surefire way to increase productivity, efficiency, and accountability around your immigration law office.
Clients have plenty of immigration law firms to choose from, but customer service can cement a person’s decision to work with one practice over another. A virtual receptionist service for immigration attorneys can ensure stellar customer care every time the phone rings. We believe customer loyalty stems from a mutual respect, and that philosophy is evident in every call we take. This helps to enhance the reputation of your office and grow your business via word of mouth and positive online reviews.
If you require a live lawyer answering service partner who will treat your clients like their own, look no further. Map Communications has been a leader in the industry for nearly 30 years. Every time you call and speak with Map, you’re speaking with one of the owners. Because we’re employee-owned and operated, your success is tied directly with ours. In many ways, we’re simply an extension of your immigration law office. If you’re ready to give Map a try, contact us today and begin your free, week-long trial of our live answering services for immigration lawyers.
See what clients are saying about Map Communications
Absolutely fantastic service so far. I have been working with Tracy Walker and everything has gone exactly as she told me in the onboarding process. Their agents follow their script we provided and everything has gone off without a hitch. Service is fairly priced and interface is extremely easy to work with.
Traci and everyone at Map Communications did an excellent job from their own boarding to handling the calls in a professional manner. Most people think I have my own secretary lol Thank you Map Communications, for Taking a load off my plate and doing an excellent job.
Map Communications is working great for us. I have always been taken care of by Traci, Mindy, Heather and Marshall. All of them are always responsive and very helpful.
This service has significantly improved my ability to manage tasks efficiently. I am able to complete the call and promptly add a note for future reference. If I needed additional information included in the data collection process, I simply contacted Traci, who was always responsive and helpful.
We have been working with MAP for several years, and I can't say enough about their process and customer support. The very best!