Tacoma is located in the state of Washington and is a mid-sized port city that sits on Washington’s Puget Sound, approximately 32 miles southwest of Seattle. The approximate population of Tacoma is 198,397 residents and it is the second-largest city in the Puget Sound area and the third largest in the state. Tacoma serves as the center of business for the South Sound area that has a total population of approximately 1 million residents. The city got its name from the nearby Mount Rainier, which was originally called Mount Tahoma. Many businesses require the use of a high quality Tacoma outsourced call center and answering service. A live 24 hour telephone answering service is mission-critical for a small business that wants to continue to generate revenue after hours or during the day by way of a virtual receptionist. Having an emergency call center or answering service in the medical profession goes without saying, but having a local answering service as a small business owner is just smart business.