Providence is the capital and the most populated city in Rhode Island with a population of 1.6 million. It was one of the first cities established in the United States. Providence was also one of the first cities industrialized in the US. In the early 1800’s the city had manufacturing industries producing metals, textiles, machinery, silverware and jewelry. Today, although manufacturing is no longer the driving force of its economy, Providence still has the largest centers for jewelry and silverware design and manufacturing. The rest of the city’s economy includes education, health care and finance. These require the use of a high quality Providence outsourced call center and answering service. A live 24 hour telephone answering service is mission-critical for a small business that wants to continue to generate revenue after hours or during the day by way of a virtual receptionist. Having an emergency call center or answering service in the medical profession goes without saying, but having a local answering service as a small business owner is just smart business.