Baltimore Answering Service

MAP Communications: Baltimore Answering Service for your Maryland business

Image of the Baltimore area in MarylandWe provide Baltimore Answering Service solutions and quality call center services for local attorneys, doctors, and all small businesses in between. MAP Communications is here to help solve the unique live support challenges you face. We deliver answering and virtual receptionist services that include, bilingual virtual receptionists, 24/7 live phone answering, the fastest pick-up times in the industry, scalable pricing, appointment scheduling, order taking, and personal messaging services, which include customized call scripting and on-call dispatch services.

Businesses in Baltimore know that investing in their customer support is key to their success. As a small business, this often means putting critical resources behind the phones rather than focusing them on tasks that could help grow the company. This is why local businesses turn to MAP Communications Baltimore Answering Service for their live answering and virtual receptionist services. When it comes to picking a premium phone answering service, businesses should seek a company that stands out from the competition in order to help you do the same. MAP is a clear industry leader with over 25 years of experience in your industry, a proprietary call handling platform to customize a program just for you, and unmatched client support to ensure your desired results are achieved.

Unsure if a phone answering service in Baltimore is the right choice for your business? It’s understandable to be shy about taking on a new service before you know how well it works. That’s why we offer a FREE one-week trial for businesses who are ready to step up the quality of their customer support. Our team will carefully guide you through the setup process each step of the way for the smoothest onboarding experience possible. After just one week of MAP handling your customer calls, your only regret will be not getting started with us sooner.

“In today’s competitive marketplace, precise 2-way communication between my staff and our customers is a top priority. MAP’s ability to customize their products, while utilizing cutting edge technology, has given my company the tools to deliver that precise 2-way communication around the clock, 365 days a year.”

RICK B. Business Owner

Considering Moving Your Business To Baltimore, Maryland?
Here are a few things you should know about “Charm City”

A bit About Baltimore, MD

Image of Henderson's Wharf in Baltimore, MDBaltimore is a city rich in American history and culture that dates back to the year it was founded in 1729. With several hundred identified city districts, some have been known to call Baltimore “a city of neighborhoods.” Some of the city’s most famous occupants include writers such as Frederick Douglas, H.L. Mencken, Edith Hamilton and Edgar Allan Poe. You may also recognize other historical figures such as singer Billie Holiday, jazz musician “Eubie” Blake, and baseball player Babe Ruth was born here too. In fact, American history runs so deep in Baltimore that the city is also home to where Francis Scott Key wrote The Star-Spangled Banner, our national anthem, during the War of 1812.

Today, the city continues to grow and has become home to a thriving population of people from an entirely new generation of Americans. Companies conducting business in the Baltimore metropolitan area are able to reach a market of roughly 2.8 million people according to numbers taken in 2016. This makes Baltimore the 21st largest metro area in the US and a great place to conduct business.

Best Things To Do In Baltimore, MD
Knowing the lay of the land is important when you are considering running a business in a new city. Equally important is knowing where to go when you want to enjoy time off work. Check out this list of extracurricular activities you should definitely give a try.

  1. Image of Patterson Park and the pagoda in Baltimore, MarylandEnjoy a baseball game at one of America’s most famous ballparks in Oriole Park at Camden Yards
  2. Experience some history at Fort McHenry National Monument
  3. Take in a bit of art and culture at one of a few famous art museums: The Walters Art Museum, American Visionary Art Museum, or the Baltimore Museum of Art
  4. See a beautiful variety of marine life at the National Aquarium in Baltimore
  5. Water taxi to the shops and restaurants of the lively Fell’s Point

A Baltimore Answering Service is What You and Your Customers Deserve

It’s time you raised your standards for what success means for your business. Give your customers the quality of service they deserve while giving yourself the peace of mind you have earned. After just a few minutes on the line with one of our onboarding agents, you’ll see how easy it is to get your company started using a live Baltimore answering service that transforms your business into a 24/7 operation. Give us a call today for your one-week FREE trial.

Contact our Local Baltimore Answering Service Office Today!


MAP – Telephone Answering Service in Baltimore

Service to Area Codes: (410) (443) (667)

Service Area by Zip Code: 21201 – 21231, 21233 – 21237, 21239 – 21241, 21244, 21250 – 21252, 21263 – 21265, 21268, 21270, 21273 – 21275, 21278 – 21290, 21297 – 21298

We provide live Maryland answering services all throughout the state. Here are some other MD markets we serve: Annapolis, Bowie, College Park, Cumberland, Frederick, Gaithersburg, Hagerstown, Rockville, Salisbury