Category: FAQs

What is a Virtual Receptionist?

A virtual receptionist is a remote worker who provides customer service and administrative support. They often handle tasks that were once reserved for in-office receptionists. As technology has evolved, more employers are turning to virtual receptionists instead of traditional in-house support. There are a lot of advantages that come with a virtual assistant receptionist. These… Read more »

Should I Tell My Customers I’m Using an Answering Service?

Answering services are an incredible tool for businesses large and small. Unfortunately, though, they’re too often lumped in with the kinds of call centers that give the industry a bad name. Even after years of successfully working with an answering service, you may feel hesitant to tell customers you’re using one to help with incoming… Read more »