Rapid City, named after Rapid Creek, is located in Pennington County south Dakota and is home to five large medical care centers including the Indian Health Services Sioux Hospital. Its higher education facilities are the South Dakota School of Mines and Technology, National American University, Bleak Hills State University and a couple others. The city is known for its art and culture at The Journey Museum, Heritage Festival, Dahl Arts Center and Rushmore Plaza Civic Center. As the second largest city in South Dakota, the city has a population of about 68,000 and many businesses require the use of a high quality Rapid City outsourced call center and answering service. A live 24 hour telephone answering service is mission-critical for a small business that wants to continue to generate revenue after hours or during the day by way of a virtual receptionist. Having an emergency call center or answering service in the medical profession goes without saying, but having a local answering service as a small business owner is just smart business.