The First HITRUST Certified Answering Service
Sometimes knowing what your customers really want can seem as easy as predicting the future. Other times, you may spend a lot of time and money developing a product or service and there is little response from customers. How can you uncover what products or services your customers really want from you? Use these five… Read more »
Everyone multitasks. It’s something we do without much thought. That thoughtlessness is why multitasking is actually a productivity killer. Check out this infographic that details the truth about multitasking, how it’s actually destroying productivity, and what you can do to get back on track. There really are some great alternatives to multitasking that are actually… Read more »
It’s a conundrum of every small business owner: do I hire more help or shoulder the long hours myself? While it’s normal to put in extra time in the early stages of your company’s life, growth demands additional help. Whether you’re just starting out, hoping to expand, or are looking for ways to become a… Read more »
Everyone loves a vacation. Whether you’re sleeping in late, relaxing by the pool or just catching up on your favorite shows from the comfort of your own home, a vacation can provide a much-needed break from work and routine. Paid time off for employees, however, often results in extra hours, delegation and stress for small… Read more »
How many screens are you looking at right now? How many tabs are open in your browser? How many tasks are you trying to complete at once? If you’re like most Americans, the answer is probably too many. In an increasingly digital world, we’re all constantly multi-tasking. And why not? When you can write an… Read more »
In news that will surprise no one, voicemail is becoming passé. While there may come a time in the future when voicemail is looked back upon fondly as a retro relic of our history, it’s currently seen as the annoying status quo that is quickly going the way of the yellow pages, 411 and busy… Read more »
For many business owners and department managers, the idea of handing over any duties to a third party can be unsettling. After years of careful nurturing, it’s not easy to simply toss aside duties to strangers. No successful business is without risk, however, and when you’re overwhelmed and distracted from the tasks you care most… Read more »
In today’s fast-paced, competitive market, consumers have more choice than ever before. Look no further than the salad dressing aisle of your local grocery store for a hint at how spoiled for choice the average shopper is. Hundreds of brands at various price points beckon each person to try their flavor. Even in less crowded… Read more »
Property managers must wear a variety of hats in their roles. In any given day, they’re required to serve as customer service agents, maintenance experts, office administrators and sales professionals, among others. Even more impressively, they must deftly switch between these roles or even juggle multiple tasks at once. In an industry ruled by tenant… Read more »
Businesses succeed because of their ability to evolve over time. Entrepreneurs find success in the same way: by never resting on their laurels and always trying new ideas. These new ideas can come from just about anywhere. Industry trends, business literature and even pop culture can provide inspiration, but networking and conversation with other like-minded… Read more »
Stay connected to every customer and get the most out of every phone call with our risk-free trial
As a small business owner, I gladly pay for services that reduce stress and take a load off my shoulders. MAP Communications does that for me and as a small business owner, that’s worth its weight in gold.
Jeff P.