The First HITRUST Certified Answering Service
If it wasn’t for your wonderful customers, you wouldn’t have made it through your first unsteady year of business operations or gotten through the turbulent sales periods as you grew your company. They were there for the good and the bad times. Your business has, time and time again, benefited from the customers’ orders and… Read more »
Life gets hectic, and it never seems as if you have enough hours in your day to be productive enough to get all your tasks done. You end up getting partway done and then having twice as much to do the next day. Having a better way to complete your tasks and to simply make… Read more »
Whether you are starting a business or trying to make an established business stronger, you are looking for that bit of inspiration that becomes the light bulb moment in your head. It’s that “Ah-ha!” moment when your business finally clicks in your market niche as all the loose ends and rocky starts begin to fade… Read more »
If you conduct the bulk of your sales over the phone, investing time and energy into digital marketing may seem counterintuitive at first, but the link between websites, mobile devices, and inbound calls has never been clearer. Here are 5 digital marketing tips to get you up to speed and get more people calling your… Read more »
Creating an incentive program for your employees can boost morale, increase productivity, and make a major impact on both sales and customer relationships. But leader beware, using a one-size-fits-all approach won’t cut it when it comes to creating a truly powerful program that will actually get your employees feeling empowered and motivated to get the… Read more »
Most people in business — from small business owners to executives at publicly traded companies — understand the importance of networking. That’s why on any given day there are literally thousands of networking events taking place throughout the country. Whether you are a small business owner trying to make a name for yourself or a… Read more »
It’s not a magic formula and there’s no short cut to achieving success, but learning from other successful entrepreneurs can help you lead the way to your own success. From Steve Jobs to Mark Cuban, every business leader has their own mantra and own rules to live and lead by. Eric Lefkofsky, founder of Groupon… Read more »
When it comes to operating your business to provide services and products to customers during the hectic holiday season, you want to obtain the highest number of customers who can be converted into sales. This objective requires all of your employees to be on the same page when it comes to following business objectives. You… Read more »
The holidays can be profitable times, but they can also bring along stress for shoppers, business owners, and employees alike. By getting ahead of the game and focusing on clear, consistent communication, you can avoid bumps in the road and allow for smooth, easy interactions and positive experiences. In preparation for the holiday season, read… Read more »
Keeping your customers happy is an essential part of running a successful business. As your business grows, this becomes even more important — and more difficult — to achieve. Running a customer satisfaction survey is sometimes suggested as a method for tracking what is and isn’t working in your business as it relates to customer… Read more »
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As a small business owner, I gladly pay for services that reduce stress and take a load off my shoulders. MAP Communications does that for me and as a small business owner, that’s worth its weight in gold.
Jeff P.