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Employment Opportunities
We are a professional nationwide call center with locations in Chesapeake and Suffolk, Virginia. MAP is an employee-owned company where every employee shares in the rewards and profitability of the company.Find out more.
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Outsourcing for New Businesses
There are many challenges involved in starting a new business. Entrepreneurs must decide whether they can afford to hire and manage staff or balance multiple responsibilities on their own. Sometimes, finding a happy medium seems impossible. Yet there is a third, often overlooked option for small business owners that can help alleviate both burdens and costs -- outsourcing.
Small business owners who wish to delegate certain responsibilities while maintaining their bottom line should consider outsourcing certain needs to a specialized company. There are many benefits to outsourcing. For example, a trained, courteous receptionist can provide your business with the image of a full time staff and answering service without having to worry about hiring, firing or payroll taxes. A virtual receptionist can also help alleviate your responsibilities by answering phones and dispatching messages.
Along with answering services, there are many job positions that can be delegated to an outsourced call center, leaving business owners more time to manage their company. Map Communications offers a wide variety of services for small businesses including virtual assistants, dispatch operators and emergency response specialists.
Depending on your type of business, we also offer other full service solutions that can be tailored to your specific needs such as doctors answering service, customer support, help desk services, referral services and literature requests. What’s more, Map Communications can provide you with employees who are trained in your specific industry.
Whether you’re an attorney in need of phone answering services or an emergency services company in need of professional call center solutions, our virtual employees can join your team and help you succeed.