MAP Communications, Inc. http://www.mapcommunications.com/news Answering Services, Call Center Outsourcing: MAP Communications, Inc. Thu, 20 Mar 2008 17:34:25 +0000 http://wordpress.org/?v=2.6.5 en Cicero Broadens Support of Web Services and SOA http://www.callcentermagazine.com/showArticle.jhtml?articleID=201804358 http://www.callcentermagazine.com/showArticle.jhtml?articleID=201804358#comments Thu, 06 Sep 2007 00:36:00 +0000 webmaster tag:www.callcentermagazine.com://32e5b527cf7f6981b253f78271dddacc http://www.mapcommunications.com/news/?feed=rss2&p=258 Cicero Introduces Desktop and Best Practice Productivity Packs http://www.callcentermagazine.com/showArticle.jhtml?articleID=201804357 http://www.callcentermagazine.com/showArticle.jhtml?articleID=201804357#comments Thu, 06 Sep 2007 00:34:00 +0000 webmaster tag:www.callcentermagazine.com://45ad14ec2b14439476bff74dcb0953f7 http://www.mapcommunications.com/news/?feed=rss2&p=259 Report: Investor Interest in Outsourcing Thrives http://www.callcentermagazine.com/showArticle.jhtml?articleID=201002100 http://www.callcentermagazine.com/showArticle.jhtml?articleID=201002100#comments Wed, 18 Jul 2007 20:31:00 +0000 webmaster tag:www.callcentermagazine.com://86dfc68b5cd56112ccfb69cfc3902201 http://www.mapcommunications.com/news/?feed=rss2&p=257 Sprint Fires Its Customers http://www.callcentermagazine.com/showArticle.jhtml?articleID=201000727 http://www.callcentermagazine.com/showArticle.jhtml?articleID=201000727#comments Wed, 11 Jul 2007 15:58:00 +0000 webmaster tag:www.callcentermagazine.com://43378cf7cc0739fcd6c878df8a63d9cc http://www.mapcommunications.com/news/?feed=rss2&p=256 Call Center World News Briefs http://www.callcentermagazine.com/showArticle.jhtml?articleID=201000294 http://www.callcentermagazine.com/showArticle.jhtml?articleID=201000294#comments Mon, 09 Jul 2007 20:11:00 +0000 webmaster tag:www.callcentermagazine.com://b401bdb2101d872848d5d696f052360e http://www.mapcommunications.com/news/?feed=rss2&p=255 DMG Publishes QM-Recording Market Share Analysis http://www.callcentermagazine.com/showArticle.jhtml?articleID=200900141 http://www.callcentermagazine.com/showArticle.jhtml?articleID=200900141#comments Tue, 03 Jul 2007 15:31:00 +0000 webmaster tag:www.callcentermagazine.com://a04acea9f48282a383ab8ded17c5bfb0 http://www.mapcommunications.com/news/?feed=rss2&p=252 KANA and IBM Research Online Practices http://www.callcentermagazine.com/showArticle.jhtml?articleID=200000758 http://www.callcentermagazine.com/showArticle.jhtml?articleID=200000758#comments Tue, 26 Jun 2007 16:36:00 +0000 webmaster tag:www.callcentermagazine.com://b0087c0dc8f4b1c68087f58838f1b358 http://www.mapcommunications.com/news/?feed=rss2&p=251 DMG Publishes Surveying and Analytics Report http://www.callcentermagazine.com/showArticle.jhtml?articleID=199906092 http://www.callcentermagazine.com/showArticle.jhtml?articleID=199906092#comments Thu, 21 Jun 2007 20:16:00 +0000 webmaster tag:www.callcentermagazine.com://d80be0bb8c7300e3e3fe7bd5885b5acf http://www.mapcommunications.com/news/?feed=rss2&p=253 DMG Consulting Publishes New Report http://www.callcentermagazine.com/showArticle.jhtml?articleID=199906092 http://www.callcentermagazine.com/showArticle.jhtml?articleID=199906092#comments Thu, 21 Jun 2007 20:16:00 +0000 webmaster tag:www.callcentermagazine.com://19fd62c04ec744de65ab2d7c96253ca8 http://www.mapcommunications.com/news/?feed=rss2&p=250 DMG Consulting Releases New Report http://www.callcentermagazine.com/showArticle.jhtml?articleID=199906092 http://www.callcentermagazine.com/showArticle.jhtml?articleID=199906092#comments Thu, 21 Jun 2007 20:16:00 +0000 webmaster tag:www.callcentermagazine.com://0dd9c9252e524b51a0c0995596e0f239 http://www.mapcommunications.com/news/?feed=rss2&p=249