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DMG Publishes QM-Recording Market Share Analysis
Tuesday 3 July 2007 @ 11:31 am

Research reveals 106% increase in overall quality management-liability market growth, from $1,025 million in 2005 to $2,112.9 million in 2006.

KANA and IBM Research Online Practices
Tuesday 26 June 2007 @ 12:36 pm

Study shows untapped potential for US financial services' Web sites to better serve clients.

DMG Consulting Releases New Report
Thursday 21 June 2007 @ 4:16 pm

Contact Center Surveying and Analytics Report describes how surveying solutions can empower organizations by providing actionable information to respond to issues that are impacting customers.

DMG Consulting Publishes New Report
Thursday 21 June 2007 @ 4:16 pm

Contact Center Surveying and Analytics Report describes how surveying solutions can empower organizations by providing actionable information to respond to issues that are impacting customers.

DMG Publishes Surveying and Analytics Report
Thursday 21 June 2007 @ 4:16 pm

Study describes how surveying solutions can empower organizations by providing actionable information to respond to issues that are impacting customers.

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