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Posted in Industry News on Tuesday 26 June 2007 @ 12:36 pm
Study shows untapped potential for US financial services' Web sites to better serve clients.
Posted in Industry News on Thursday 21 June 2007 @ 4:16 pm
Contact Center Surveying and Analytics Report describes how surveying solutions can empower organizations by providing actionable information to respond to issues that are impacting customers.
Posted in Industry News on Thursday 21 June 2007 @ 4:16 pm
Contact Center Surveying and Analytics Report describes how surveying solutions can empower organizations by providing actionable information to respond to issues that are impacting customers.
Posted in Industry News on Thursday 21 June 2007 @ 4:16 pm
Study describes how surveying solutions can empower organizations by providing actionable information to respond to issues that are impacting customers.
Posted in Industry News on Tuesday 19 June 2007 @ 4:41 pm
Research finds that 75% of consumers would do business with a company based on a great call centre experience.
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